Skip to main content
D
David5EEF
Participant
August 25, 2020
Question

CR3

  • August 25, 2020
  • 2 replies
  • 186 views

Hello all, what a disappointment when I tried to use the raw files from my Canon EOS-R. I am using Lightroom 3 on my Mac book pro. I tried to update the  program but I get an error messsge  like I'm not hooked up to the internet, when I am. Any thoughts or solutions. Thank you 

    This topic has been closed for replies.

    2 replies

    TheDigitalDog
    TheDigitalDog
    Inspiring
    August 25, 2020

    You solution is:

    Download DNG Converter 12.4
    https://supportdownloads.adobe.com/detail.jsp?ftpID=6973

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    Rob_Cullen
    Community Expert
    Rob_CullenCommunity Expert
    Community Expert
    August 25, 2020

    Now, is that a) Lightroom 3.4 - The 'new' Cloud based version that stores your files in Adobe Cloud ecosystem?

    Or is it b) Lightroom v3 with local folder storage, that was released 'many years' ago?

     

    If it is b) Lightroom v3 it is no longer supported by Adobe. Updates are not available.

    You have two options-

    1) Subscribe to the Photography Plan (20Gb) that includes Lightroom-Classic v9.4 that will recognise and import the new and changed Canon Cr3 format files. Your catalog will be updated also.

    2) Download the Adobe DNG Converter and convert the Cr3 files to raw DNG files- Import the DNGs.

     

    If it is a), Then you need to update to v3.4 in the Adobe Creative Cloud Desktop App. (IF you subscribe!!)

     

     

    Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices