CR3 files open in Lightroom but Photoshop says NO!

Question

My CR3 files open in Lightroom but not Photoshop. Lightroom, Photoshop, and Camera Raw are all up to date. The camera (Canon EOS R6) is supported. The images open in Lightroom just fine but Photoshop says they are unsupported. I get a few different errors. One says unsupported, but one says "Could not open _____.cr3 because of a disk error." I have already tried uninstalling Photoshop and reinstalling it. That did nothing. Any other thoughts?

Strange thing is that the image works fine on my other mac, which is an M1. So it isn't the image file. What's going on.

iMac 2020 Intel Core i5

MacOS 12.3.1

TheDigitalDog · Answer

Odd but you might try this, no harm done: Try resetting your ACR preferences.
Hold down the Command key and select Photoshop > Preferences > Camera Raw (MacOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).
Click Yes in the dialog that asks "Delete the Camera Raw Preferences?"

Check your camera and versions of ACR here: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Curious too, if you use the Edit In Photoshop command (command E) in Lightroom, does the raw get processed and then open in Photoshop or does it pop the error?

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