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williamh5788209
Participant
January 31, 2018
Question

Crop tool bug in ACR ver 10.1?

  • January 31, 2018
  • 3 replies
  • 818 views

I think there is a bug in the crop and zoom tools in CC Camera Raw ver. 10.1   When I click to start the crop, a defined rectangular box appears and merely enlarges the image within the box to fit the screen. No crop handles appear and I can't drag the tool begin the crop. This doesn't happen every time I open an image but once it opens and does this, I can't get it to stop unless I reboot my system. I've looked all over to see if maybe I'm missing a preference somewhere but I can't find anything. Anyone else have this issue? I'm using Window 7 Pro. Thanks!

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    3 replies

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    neil paint
    Participant
    May 1, 2022

    It's May 2022 and Bridge has been having this exact same issue for me of late. 

     

    Bridge v12.0.1
    Windows 10 Pro v21H2

    Core i5

    8GB RAM

    C
    clintonAEMC
    Inspiring
    January 7, 2019

    I have this same issue.  It happens occasionally when I use the Transform tool (shift-T).

    Resetting the settings is a temporary solution...and it resets the settings which have to be modified again.

    Any idea how we can figure out what causes this?

    Chuck Uebele
    Community Expert
    Chuck UebeleCommunity Expert
    Community Expert
    February 2, 2018

    Try resetting your preferences in Camera Raw: in Bridge, right click on an image and then select open in camera raw. immediately, after you do that, press shift-ctrl/cmd-alt/opt. You should see a dialog box asking if you want to reset your preferences. If you don't, you didn't press the keys quickly enough.

    Dave Gunner
    Dave Gunner
    Participant
    June 18, 2020

    Hi there, I'm having this issue too. I don't understand your instructions can you clarify for PC running Windows 10? Many thanks. 

     

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