DNG converter doesn't download

Forum|Forum|4 years ago
April 22, 2021
2 replies
755 views

I cannot download the DNG converter: Supposedly available through Adobe Developer Console:

https://console.adobe.io/servicesandapis. However all that shows at that URL is a completely blank page with a tab that says "Loading....|Adobe Developer Console"

I am logged in with my Adobe account

I have tried this with both Firefox and Chrome browsers on Win10. Have tried clearing cache, etc. Have tried at different times.

This topic has been closed for replies.

Correct answer HandCompass

I was able to download the software from another Win-10 machine and its Chrome browser. I have not determined what the difference is between the two computers. Both had the same virus protection and were on the same local network. For me, the case is closed.

H

HandCompassAuthorCorrect answer

Participant

I was able to download the software from another Win-10 machine and its Chrome browser. I have not determined what the difference is between the two computers. Both had the same virus protection and were on the same local network. For me, the case is closed.

Rob_Cullen

Community Expert

Strange, that you cannot download!

The page link will successfully open for me in both Firefox and Microsoft Edge (Windows-10).

Do you allow cookies in the Browser, or can you turn off Anti-Virus software temporarily?

There must be somethin in your system blocking the page from opening. (That I cannot answer 😞 )

Regards. My System: Windows-11, Lightroom-Classic 15.0, Photoshop 27.0, ACR 18.0, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0 .

H

HandCompassAuthor

Participant

Thank you for responding. Good suggestions, but still does not load with virus protection off or with Edge.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded