Skip to main content
Denispho7os
Denispho7os
Participant
October 4, 2019
Question

DNG Converter error

  • October 4, 2019
  • 2 replies
  • 4420 views

Help me please !!! 

Suddenly my DNG converter stopped converting my CR3 files and status was saying: 'There was an error writing the file'

I have uninstall and install it again and still does not work. Also tried with different SD card but is the same. 

 

Please if you have any suggestions how to fix the bug i am listening!

 

Thanks 

 

This topic has been closed for replies.

2 replies

TheDigitalDog
TheDigitalDog
Inspiring
October 4, 2019

You should run Disk First Aid in Disk Utility to make sure there's no issues with writing to that drive. 

Do you have another drive you can test to see if you can convert files that reside on that drive? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
nikunj.m
Community Manager
nikunj.mCommunity Manager
Community Manager
October 4, 2019

Hi there,

 

We apologize for the issue you are facing while trying to convert CR3 files using the DNG converter.

 

Would you mind sharing the version of the DNG converter you are currently using? Also, have you tried to change the location to which you are saving the converted files to check if that helps?

 

You can download the latest DNG converter using the link below.

https://helpx.adobe.com/in/photoshop/using/adobe-dng-converter.html#DownloadtheDNGConverter

 

Regards,

Nikunj

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices