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pattyetue
Participating Frequently
August 15, 2017
Question

DNG Converter no longer supporting some files?

  • August 15, 2017
  • 1 reply
  • 4093 views

As the DNG converter has been updated over the years, has it stopped recognizing some file extensions (or perhaps camera models)?  I updated several levels and it will no longer open any CR2 files.  To be sure I wasn't just doing something wrong myself, I tried to convert a CR2 file that I had converted over the weekend in an older version.  Same file, same source folder (as it only lets you select a folder and not the file itself).

Windows

Thank you in advance for your assistance!

This topic has been closed for replies.

1 reply

JP Hess
Inspiring
August 15, 2017

That would mean that the DNG converter doesn't support any Canon raw files. There must be something wrong with your installation of the converter. I would suggest downloading and installing again. To my knowledge, no camera has been dropped from support.

pattyetue
pattyetueAuthor
Participating Frequently
August 15, 2017

That was my thought as well so I have uninstalled and installed again.  Twice.  My plan, if nothing else works, is to downgrade again and see if the files are able to be recognized again.  I have found 5 more files that I converted over the weekend where their original CR2 files are no longer recognized.  Is it possible that DNG does something to the original file that renders it unrecognizable?

Participating Frequently
August 16, 2017

I have the same issue with Lumix RW2 (Camera Lumix GX8)  files om mac. RW2 worked with previous DNG converter versions. But with version 4.1.1 i get an error message.

Where can I download a previous converter version?