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AgProf808
Participant
March 27, 2021
Answered

Download of Adobe DNG Converter failed

  • March 27, 2021
  • 1 reply
  • 729 views

I am using Canon EOS R6 camera and I need to convert RAW files to DNG files.  I have a older DNG converter dated 2019 and it will not convert RAW files from Canon R6 camera.  I tried to download a newer version that does support Canon R6, but I get an error message: Server failed to authenticate the request.  I am using MS Edge browser.  Help!

    This topic has been closed for replies.
    Correct answer Jeff Arola

    Try from here:

     

    https://console.adobe.io/servicesandapis

    1 reply

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity ExpertCorrect answer
    Community Expert
    March 28, 2021

    Try from here:

     

    https://console.adobe.io/servicesandapis

    A
    AgProf808Author
    Participant
    March 29, 2021
    Thank you for your suggestion, Jeff Arola.

    I found that if I used Google chrome as the browser for the download, then
    it worked. MS Edge browser must have a greater security control.
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