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July 18, 2018
Question

Edited images not saving changes in RAW Converter, locking up Photoshop.

  • July 18, 2018
  • 0 replies
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Adobe 2018CC Photoshop locks up and will not reopen after opening up a (regardless of file format) in Bridge/RAW converter. 

Open a file in RAW converter, make adjustments, crop and click DONE.  The adjustments are not saved in their XMP file and now Photoshop is locked, non-responsive.

I did find That I can open one or more in RAW converter, make adjustments and before opening or clicking DONE I SAVE AS (lower left corner od RAW converter screen) to a designated folder and to a specified file format It will save to those specs.  But not save to XMP and when complete Photoshop is frozen.  Must Ctrl/Alt/Delete and close photoshop.

I uninstalled Creative Cloud completely, even going through folders deleting any Adobe files. In both Program folders and Common Files.  There were some folders in the  PROGRAM Files/COMMON FILES/ADOBE/ which would not delete (will nor delete due to open in an application) not applications were open at the time.  There were no Adobe APPS on the computer. But I reinstalled Creative Cloud and most of the folders which would not delete were replaced with 7/17/2018 date folders.

Once Creative Cloud was up I only installed/started Photoshop and Bridge.  Did complete reinstall three times and had the same results.

Photoshop locked up and after looking for answers at Adobe I opened Task Manager and Photoshop was not listed to END, but it was on the screen and active on the tool bar below.  Reappeared and ENDED.

More: opened JPG directly in Photoshop cropped and SAVED.  Error in Photoshop says could not save due to file is locked.  File PROPERTY is nor Read Only

I at a loss as to what to do.

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