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J
joanpics
Participant
July 8, 2017
Question

Elements 15 opening RAW files

  • July 8, 2017
  • 1 reply
  • 852 views

I have a Panasonic Lumix FZ300 and have downloaded Camera  Raw 9.1.1 and a much later version.  After each download, Elements 15 will open raw files.  Then the next time I try, it will not open raw files.  Any thoughts?  I'm using a MAC 10.12.5

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1 reply

JP Hess
JP Hess
Inspiring
July 9, 2017

Photoshop Elements 15 originally shipped with Camera Raw 9.6 and is compatible with all versions through 9.10. That is according to the published list from Adobe. So any of those versions should work with raw files from your camera. Trying to install Camera Raw 9.1.1 with Photoshop Elements 15 would not work because that version of Camera Raw is not compatible. My suggestion would be for you to install Camera Raw 9.10 and see how things go. Camera Raw 9.1.1 was the first version that supported your camera model, but it has been supported in every version since then.

J
joanpicsAuthor
Participant
July 9, 2017

Thanks! I will definitely try that, though as I noted, I have found that Elements 15 will open raw files initially and then not do so the next time I’m using the exact same form of Camera Raw. Should I uninstall other forms of Camera Raw (if I can figure out where they now are on my computer and how to uninstall them!)?

JP Hess
JP Hess
Inspiring
July 9, 2017

There should only be one Camera Raw plug-in installed in the folder. If there is more than one plug-in installed it can cause problems. If you can find the folder, and there is more than one plug-in, you should delete all but the newest. It's just a plug-in, so if you find more than one you can just delete the extras.

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