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Participant
November 11, 2019
Question

Enhance Details doesn't work on Windows 10 with Nvidia GTX 660

  • November 11, 2019
  • 2 replies
  • 335 views

I have windows 10 1809 and nvidia 660 gtx.

With all nvidia driver.....black images

Why??

 

 

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2 replies

PECourtejoie
Community Expert
Community Expert
November 21, 2019

Hello, to speed up troubleshooting, post the contents of photoshop's help>system info...

nikunj.m
Community Manager
Community Manager
November 19, 2019

Hi there,

 

Would you mind confirming the version of Camera Raw installed on the computer?

 

If you are using Camera Raw version 12.0, please check if the NVIDIA GTX 660 is compatible with DirectX 12. If not, then the Graphics card would not be compatible with the latest update of Camera Raw. Please check the link below for the minimum system  requirements for Camera Raw 12.0.

https://helpx.adobe.com/camera-raw/system-requirements.html

 

Please disable the option to Use Graphics Processor from the Preferences of Camera Raw to check if you are able to see the images correctly.

 

Regards,

Nikunj