Skip to main content
C
Christopher5E8C
Participant
March 25, 2021
Question

Error message on super resolution

  • March 25, 2021
  • 3 replies
  • 1388 views

When I pull up the enhancement for super resolution it gives me an error every time saying, "System Update required. An unexpected error occurred when loading the Enhance feature. Try updating your operating system or graphics driver to the latest version." Everything is completely up to date. I can't find any information anywhere from Adobe. I have no clue what else to do.

This topic has been closed for replies.

3 replies

TheDigitalDog
TheDigitalDog
Inspiring
February 14, 2022

First, try disabling GPU in the preferences (Preformance tab). Any better?
 turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. 
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    L
    Lumigraphics
    Legend
    February 14, 2022

    "Completely up to date" is meaningless. Can you post the system (Help->System Info...) from Photoshop?

      J
      James23153334nw3d
      Participant
      February 14, 2022

      i have exactly the same problem.  the only thing i've been able to do about it is close everything and do a restart.  a pain in the butt, but it solves the problem every time.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices