Eyedropper tool issue (white balance)

Forum|Forum|8 years ago
April 25, 2017
4 replies
1071 views

I have opened an image with a Color chart in it on Camera raw, and when I select the eyedropper tool (to adjust the white balance) what I get is the Hand tool, but not the eyedropper and cannot select the correct grey I want.

It also happens when I select the Color Sampler tool.

Is there any issue or bug on the system? Do I need to reset something?

By the way, my computer is a MacBook Pro with Retina Display.

Thanks in advance for the help.

eyedroop

This topic has been closed for replies.

Chuck Uebele

Community Expert

Moved to the Camera Raw forum, from the Photoshop forum.

M

mikel51657155

Participant

I have an issue that may be related. When I use the color sampler in Camera Raw the screen zooms in to a smaller section of the image, but the color temp does not change. Is this related to a software update or this a glitch?