file not found error with network volume

Forum|Forum|6 years ago
February 14, 2019
4 replies
2693 views

Camera RAW 11.2 unable to open any RAW files from a network attached volume. Same files open from local drive. Tested on two Apple computers OS X 10.13 and 10.14. Easier versions of Camera RAW open the same files from the network volume. This is strictly a Camera RAW 11.2 bug.

David

This topic has been closed for replies.

Correct answer MQI9289421

We are investigating. For now, the workaround is to a) open multiple files instead of just one or b) use Bridge hosted ACR.

Akash Sharma

Legend

Hi All,

We are happy to announce Camera Raw 11.2.1 and Lightroom Classic 8.2.1 which includes a bug fix affecting the opening raw files stored on a NAS.

This change should also fix issues with Bridge and Lightroom Classic opening raw files using Edit in Photoshop.

Note: It is necessary to install the Camera Raw update to fix this issue. Installing Lightroom Classic 8.2.1 alone will not affect the issue.

You can install the updates on desktop applications via the Creative Cloud App. [CTRL/CMD]+[ALT/OPT]+[ R ] will refresh your app if the update doesn’t appear. See Update apps to the latest release of Adobe Creative Cloud

Please install the update and let us know if you continue to face any issues.

Thanks,

Akash

Z

Zzo911

Participant

Hi, I have the same issue with ACR 11.2 from Lightroom.

I cannot open the raw with from LR to PS, PS open but the raw file is not loaded.

Rolled back to ACR 11.1 and everything is working again.

D

David RemingtonAuthor

Inspiring

Curious. Camera RAW 11.2 opened through Bridge can open the files from the network drive. Opened through Photoshop. No. Photoshop 20.0.3. I tried rolling back to 20.0.2 and it still didn't work. I updated both Photoshop and Camera RAW on Tuesday but I am not positive if I went from 20.0.1 or 20.0.2.