Filmstrip interface in ACR 10.2 appears as older version.

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I have a student whose ACR 10.2 Filmstrip area appears to be an older version. There is no option to Merge to HDR or Merge to Panoramic. Any ideas?

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Thomas KnollCorrect answer

Adobe Employee

This is probably 32-bit Windows, which does not support the merge feature.

T

Thomas Knoll

Adobe Employee

This is almost certainly an older version of Camera Raw. Click on the preferences icon the Camera Raw dialog toolbar and look on the title bar of the Camera Raw preferences dialog.

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Thomas Knoll

Adobe Employee

Also, what is the host application (Photoshop, Bridge, AfterEffects, Photoshop Elements, etc) and version.

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Thomas KnollCorrect answer

Adobe Employee

This is probably 32-bit Windows, which does not support the merge feature.

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adriana ohlmeyer

Adobe Employee

What process version is he using? Please go to calibration panel and make sure the current version is selected.

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clemsquicktripAuthor

Known Participant

I had forgotten about that feature, Adriana. I'll have her check. However, on my computer, selecting an older version only changes the Basic panel. The Filmstrip area is unaffected.

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