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Known Participant
February 27, 2025
Question

GPU accelerator disabled - continuation of thread started Feb 26th

  • February 27, 2025
  • 1 reply
  • 1195 views

I had to start a new thread as my attempts to respond to the original thread appears to be blocked due to the attached log files. My apologies if my responses actually were posted. I took David Franzen's advice (thank you David for the response) and updated the camera raw drivers. On rebooting, the appropriate GPU was enabled (Nvidia Geforce RTX 3060 Ti). On the first attempt to open a RAW file, the GPU was disabled. This repeats everytime I reboot Photoshop.

As I appear to have problems attaching the Camera Raw Logs, I will try to post them separately.

 

1 reply

psaarAuthor
Known Participant
February 27, 2025
David Franzen at Work
Adobe Employee
Adobe Employee
February 27, 2025

Thank you for providing the log files.

I do not have a 3060 Ti available, but I've tried other three-thousand series  NVIDIA RTX GPUs this driver version, and a two-thousand series GTX GPU and cannot reproduce the problem. This maybe a malfunction with your GPU.

psaarAuthor
Known Participant
February 27, 2025

Thanks for your response.

I can open RAW files in Elements 2024. I can have both Photoshop and Elements open, then open a RAW photo in Elements without causing Photoshop to disable the GPU. Would this be normal if the GPU was malfunctioning?

The Camera Raw Cache Maximum Size is 5.0 GB. Would purging the cache be worthwhile trying?

Thanks