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Bomber33
Inspiring
August 18, 2024
Question

GPU Unrecoverable error

  • August 18, 2024
  • 1 reply
  • 308 views

Hi folks.

 Sometimes get the following message when editing RAW files.Happens at random times though.Was editing approx 4 RAWfiles a couple of hours ago and the message came up while editing the first photo.As a wor round I closed Photoshop and started again .Got to about 35 and thesame message occurred.Restarted Photoshop and completd the editing. This has been happening for sometime now.Message as follows

 

 Graphics Processor has encountered an unrecoverable error. GPU acceleration has been disabled for the remainder of the session.

GPU compatibility OK as per the following

Pass: OpenGL available Pass: DirectX available Pass: DirectX feature level 12.0 available, feature level 12.0 required Pass: Above required VRAM (4075 MB of 1500 MB required) GPU Detected: AMD Radeon Pro WX3200 Graphics (AMD)  . Windows 11. 1tb ssd  32 gb RAM. Any advice gratefully received.Thankyou

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1 reply

Bomber33
Bomber33Author
Inspiring
August 18, 2024

As an update to the above. I tried to update the AMD drivers but Inhad a message appear saying the Microsoft Windows update may have put heir own drivers instead of the correct AMD.This appears to be confirmed when I ran the AMD copatibilty tool .After running it said the following "No AMD software installed".Can someone tell me where I go from here.Have downloaded the latest drivers ready to use.Many thanks

Bomber33
Bomber33Author
Inspiring
August 26, 2024

Have managed to update AMD Drivers successfully after Windows update over rode them.Edited several RAW file Saturday all ok.Sunday edited some more.All was good until the very last one when the dreaded GPU runtime error appeared on the last  one.Had to restart Photoshop to continue