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Participant
September 20, 2024
Question

Graphic processor out of memory error

  • September 20, 2024
  • 4 replies
  • 1061 views

Hi 

I am just trying to problem solve this very annoying issue in ACR. When its under a little more pressure the processor crashes and and pops up this error message.

GRAPHIC PROCESSOR OUT OF MEMORY

DUE TO A RUN TIME ERROR THE GPU HAS BEEN DISABLED

I have the latest NVIDEA driver installed on my new windows ASUS computer and about half my C drive is full.

I have reinstalled ACR twice with no improvement and tried a couple of other tips from what I have found online but no luck so far......at my wits end now and wondering if anyone can offer an advice as to how to fix this. Screen shot attached

    This topic has been closed for replies.

    4 replies

    Legend
    September 23, 2024

    Please p[ost your system report. Photoshop Help->System Info

    julie_FAuthor
    Participant
    September 23, 2024
    Adobe Photoshop Version: 25.12.0 20240903.r.806 055f5e9 x64
    Number of Launches: 694
    Operating System: Windows 11 64-bit
    Version: 11 or greater 10.0.22631.4169
    System architecture: Intel CPU Family:6, Model:10, Stepping:2 with MMX, SSE
    Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI,
    HybridCPU(6:8), HyperThreading
    Physical processor count: 14
    Logical processor count: 20
    Processor speed: 2995 MHz
    Built-in memory: 16011 MB
    Free memory: 10253 MB
    Memory available to Photoshop: 11785 MB
    Memory used by Photoshop: 70 %
    Crash Handler: Adobe
    DCX Version: 7.24.8
    SAM SDK Version: 9.1.0.1-fio
    ACP.local Status:
    - SDK Version: 4.0.0.3
    - Core Sync Status: Reachable and compatible
    - Core Sync Running: 7.2.0.58
    - Min Core Sync Required: 4.3.66.28
    Live Edit Client SDK Version: 4.0.4
    OpenColorIO version: 2.3.2
    C2PA library version: adobe_c2pa/0.12.2 c2pa-rs/0.32.5
    NGL Version: 1.38.0.10
    Chalkboard: Disabled.
    Chalkboard Doc Create: Disabled.
    D3D12Warp renderer: Disabled.
    Alias Layers: Disabled.
    Highbeam: Enabled.
    Image tile size: 1024K
    Image cache levels: 6
    Font Preview: Medium
    HarfBuzz Version: 7.3.0
    TextEngine: Unified Text Engine
    ======= GPU
    Native API stable: True
    OpenGL API stable: True
    OpenCL API stable: True
    GPUDeny: 0
    GPUForce: 0
    useGPU: 1
    useOpenCL: 1
    isGPUCapable: 1
    isGPUAllowed: 1
    GPUName: NVIDIA GeForce RTX 4060 Laptop GPU
    GPUVendor: NVIDIA
    NVIDIA GeForce RTX 4060 Laptop GPU UNKNOWN, NVIDIA
    Intel(R) Iris(R) Xe Graphics UNKNOWN, INTEL
    IsNativeGPUCapable: 1
    IsOpenGLGPUCapable: 1
    IsOpenCLGPUCapable: 1
    HasSufficientRAM: 1
    GPU accessible RAM: 7,957 MB
    Required GPU accessible RAM: 1,500 MB
    UseGraphicsProcessorChecked: 1
    UseOpenCLChecked: 1
    Windows remote desktop: 0
    Windows available feature level: 12.2
    Windows required feature level: 12.0
    Windows has required feature level: 1
    Display: 1
    Display Bounds: (0, 0) -> (1920, 1080)
    Display scale: 1.25
    Main Display
    Display Type: SDR
    Display Profile: sRGB IEC61966-2.1
    ------- Sniffer output
    [0 ms]
    Launch GPUSnifferThread

    [1 ms]
    Start RunAllAPIs

    [1 ms]
    "C:\\Program Files\\Adobe\\Adobe Photoshop 2024\\sniffer.exe"
    -baseTimeMS=575539400 -comment=Photoshop Version: Adobe Photoshop 25.12.0
    20240903.r.806 055f5e9 x64

    [1 ms]
    Start GetSnifferResult

    [663 ms]
    Start sniffer 2024-09-24 08:50:48
    # Photoshop Version: Adobe Photoshop 25.12.0 20240903.r.806 055f5e9 x64
    C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe
    -baseTimeMS=575539400 -comment=Photoshop Version: Adobe Photoshop 25.12.0
    20240903.r.806 055f5e9 x64

    {62 ms}
    Start platform native
    # displays: 1
    Display 0
    Display: \\.\DISPLAY1
    Main: TRUE
    Built in: FALSE
    Stereo: FALSE
    Bounds: (0, 0) -> (1,920, 1,080)
    Dimensions: (1,920 1,080)
    Display scale: 1.25
    Physical size: (0 0)
    Pixel size: (0 0)
    Dynamic range: (0 1)
    Attached Device: (DeviceID name=NVIDIA GeForce RTX 4060
    Laptop GPU index=0)

    # devices: 2
    Device 0
    Name: NVIDIA GeForce RTX 4060 Laptop GPU
    Preferred: TRUE
    Power Envelope: UNKNOWN
    Attachment: UNKNOWN
    # attached displays: 1
    \\.\DISPLAY1
    GPU accessible RAM: 7,957 MB
    VRAM: 7,957 MB
    Dedicated System RAM: 0 MB
    Shared System RAM: 8,394 MB
    API version: 12.0 (12.0)
    Device version: 12.0 (12.0)
    Vendor name: NVIDIA
    Driver date: 2024-09-05 000000.000000-000
    Driver age: 0 months
    Driver version: 32.0.15.6109
    Supports UMA: UNSUPPORTED
    D3D-ID: 10464

    Device 1
    Name: Intel(R) Iris(R) Xe Graphics
    Preferred: FALSE
    Power Envelope: UNKNOWN
    Attachment: UNKNOWN
    # attached displays: 0
    GPU accessible RAM: 8,522 MB
    VRAM: 128 MB
    Dedicated System RAM: 0 MB
    Shared System RAM: 8,394 MB
    API version: 12.0 (12.0)
    Device version: 12.0 (12.0)
    Vendor name: INTEL
    Driver date: 2023-06-15 000000.000000-000
    Driver age: 15 months
    Driver version: 31.0.101.4502
    Supports UMA: SUPPORTED
    D3D-ID: 42912
    End platform native
    {245 ms}

    {245 ms}
    Start platform OpenCL
    # displays: 0

    # devices: 2
    Device 0
    Name: NVIDIA GeForce RTX 4060 Laptop GPU
    Preferred: TRUE
    Power Envelope: DISCRETE
    Attachment: UNKNOWN
    # attached displays: 0
    GPU accessible RAM: 8,585 MB
    VRAM: 8,585 MB
    Dedicated System RAM: 0 MB
    Shared System RAM: 0 MB
    API version: 3.0 (OpenCL 3.0 CUDA)
    Device version: 3.0 (OpenCL 3.0 CUDA)
    Vendor name: NVIDIA
    Driver date: UNKNOWN
    Driver age: UNKNOWN
    Driver version: UNKNOWN
    Bandwidth: 640 GB / s
    Compute score: 6,056.2
    Device name string: NVIDIA GeForce RTX 4060 Laptop GPU
    Device vendor string: NVIDIA Corporation
    Platform name string: NVIDIA CUDA
    Platform vendor string: NVIDIA Corporation

    Device 1
    Name: Intel(R) Iris(R) Xe Graphics
    Preferred: FALSE
    Power Envelope: INTEGRATED
    Attachment: UNKNOWN
    # attached displays: 0
    GPU accessible RAM: 6,715 MB
    VRAM: 6,715 MB
    Dedicated System RAM: 0 MB
    Shared System RAM: 0 MB
    API version: 3.0 (OpenCL 3.0 )
    Device version: 3.0 (OpenCL 3.0 NEO )
    Vendor name: INTEL
    Driver date: UNKNOWN
    Driver age: UNKNOWN
    Driver version: UNKNOWN
    Bandwidth: 63 GB / s
    Compute score: 826.584
    Device name string: Intel(R) Iris(R) Xe Graphics
    Device vendor string: Intel(R) Corporation
    Platform name string: Intel(R) OpenCL Graphics
    Platform vendor string: Intel(R) Corporation
    End platform OpenCL
    {564 ms}

    Exit code kExitNormal
    End sniffer 2024-09-24 08:50:49
    [kStatusNormal, kExitNormal]

    [663 ms]
    Finish RunAllAPIs

    [665 ms]
    Finish GetSnifferResult

    ------- Sniffer output
    ======= GPU
    License Type: Subscription
    Serial number: 96040375295758216791
    GUIDBucket:
    Composite Core GPU (comp_core_gpu): off
    Composite Core Threads (MultithreadedCompositing): on
    Composite Core UI (CompositingDocumentTabUI): off
    Composite Core Feature Prefs (CompCoreFeaturePrefs): off
    Document Graph (DocumentGraph): off

    Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
    Temporary file path: C:\Users\Julie\AppData\Local\Temp\
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
    C:\, 926.3G, 465.5G free
    Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop
    2024\Required\Plug-ins\
    Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop
    2024\Plug-ins\

    Installed components:
    ACE.dll ACE 2024/07/12-05:08:26 159.c09acae 159.c09acae
    act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58

    AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
    AdobeOwl.dll Adobe Owl 5.5.0
    AdobePDFL.dll PDFL 2024/07/12-05:08:26 159.7fc59be 159.7fc59be
    AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
    AdobeSVGAGM.dll AdobeSVGAGM 79.bccf366 79.bccf366
    AdobeXMP.dll Adobe XMP Core 2024/03/12-07:48:23 79.a6a6396
    79.a6a6396
    AdobeXMPFiles.dll Adobe XMP Files 2024/03/12-07:48:23 79.a6a6396
    79.a6a6396
    AdobeXMPScript.dll Adobe XMP Script 2024/03/12-07:48:23 79.a6a6396
    79.a6a6396
    AGM.dll AGM 2024/07/12-05:08:26 159.c09acae 159.c09acae
    AID.dll AID DLL 1.0.0.58
    AIDE.dll AIDE 2024/06/12-14:44:23 159.642f8af 159.642f8af
    aifm.dll AIFM 1.0 23.68434
    AILib.dll Adobe Illustrator 2024 28.0.0
    aiport.dll AIPort 1.0 23.68434
    ARE.dll ARE 2024/07/12-05:08:26 159.c09acae 159.c09acae
    AXE8SharedExpat.dll AXE8SharedExpat 2024/03/14-06:02:47 79.0691bd1
    79.0691bd1
    AXEDOMCore.dll AXEDOMCore 2024/03/14-06:02:47 79.0691bd1 79.0691bd1
    BIB.dll BIB 2024/07/12-05:08:26 159.c09acae 159.c09acae
    BIBUtils.dll BIBUtils 2024/07/12-05:08:26 159.c09acae 159.c09acae
    CoolType.dll CoolType 2024/07/12-05:08:26 159.c09acae 159.c09acae
    CRClient.dll Adobe Crash Reporter Client DLL
    16.7.0.202408221003_c7c60a5
    DirectML.dll DirectML Redistributable Library
    1.13.1+240111-2204.1.dml-1.13.9b0890f
    dnssd.dll Bonjour 3,0,0,2
    dvaaccelerate.dll Adobe DVA 2024 24.2.0
    dvaadameve.dll Adobe DVA 2024 24.2.0
    dvaappsupport.dll Adobe DVA 2024 24.2.0
    dvaaudiodevice.dll Adobe DVA 2024 24.2.0
    dvaaudiodsp.dll Adobe DVA 2024 24.2.0
    dvacore.dll Adobe DVA 2024 24.2.0
    dvacrashhandler.dll Adobe DVA 2024 24.2.0
    dvaeve.dll Adobe DVA 2024 24.2.0
    dvaevefactory.dll Adobe DVA 2024 24.2.0
    dvamarshal.dll Adobe DVA 2024 24.2.0
    dvamediatypes.dll Adobe DVA 2024 24.2.0
    dvametadata.dll Adobe DVA 2024 24.2.0
    dvametadataapi.dll Adobe DVA 2024 24.2.0
    dvametadataUI.dll Adobe DVA 2024 24.2.0
    dvanet.dll Adobe DVA 2024 24.2.0
    dvaplayer.dll Adobe DVA 2024 24.2.0
    dvascripting.dll Adobe DVA 2024 24.2.0
    dvatemporalxmp.dll Adobe DVA 2024 24.2.0
    dvatexteditor.dll Adobe DVA 2024 24.2.0
    dvatransport.dll Adobe DVA 2024 24.2.0
    dvaui.dll Adobe DVA 2024 24.2.0
    dvavulcansupport.dll Adobe DVA 2024 24.2.0
    dvaworkspace.dll Adobe DVA 2024 24.2.0
    dynamic-torqnative.dll Unified Extensibility Platform
    uxp-7.4.1-release
    dynamiclink.dll Adobe DVA 2024 24.2.0
    ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
    filterport.dll FilterPort 1.1 O
    icucnv73.dll International Components for Unicode Build
    14.0.1.04ee3a5
    icuin73.dll International Components for Unicode Build
    14.0.1.04ee3a5
    icuuc73.dll International Components for Unicode Build
    14.0.1.04ee3a5
    ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color
    Conversion. 2021.6 (r0xbffe3c5b)
    ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color
    Conversion. 2021.6 (r0xbffe3c5b)
    ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color
    Conversion. 2021.6 (r0xbffe3c5b)
    ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color
    Conversion. 2021.6 (r0xbffe3c5b)
    ippcore.dll core. Intel(R) Integrated Performance Primitives. Core
    Library. 2021.6 (r0xbffe3c5b)
    ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer
    Vision. 2021.6 (r0xbffe3c5b)
    ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives.
    Computer Vision. 2021.6 (r0xbffe3c5b)
    ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives.
    Computer Vision. 2021.6 (r0xbffe3c5b)
    ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives.
    Computer Vision. 2021.6 (r0xbffe3c5b)
    ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image
    Processing. 2021.6 (r0xbffe3c5b)
    ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image
    Processing. 2021.6 (r0xbffe3c5b)
    ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image
    Processing. 2021.6 (r0xbffe3c5b)
    ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image
    Processing. 2021.6 (r0xbffe3c5b)
    ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
    Processing. 2021.6 (r0xbffe3c5b)
    ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
    Processing. 2021.6 (r0xbffe3c5b)
    ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
    Processing. 2021.6 (r0xbffe3c5b)
    ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal
    Processing. 2021.6 (r0xbffe3c5b)
    ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
    Math. 2021.6 (r0xbffe3c5b)
    ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
    Math. 2021.6 (r0xbffe3c5b)
    ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
    Math. 2021.6 (r0xbffe3c5b)
    ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector
    Math. 2021.6 (r0xbffe3c5b)
    JP2KLib.dll JP2KLib 2024/07/12-05:08:26 159.1bcdfcc 159.1bcdfcc
    libeay32.dll The OpenSSL Toolkit 1.0.2zg
    libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
    libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
    libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
    LogSession.dll LogSession 8.2.0.16
    mediacoreif.dll Adobe DVA 2024 24.2.0
    Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System
    1.17.20240223.4.8f5c79c
    mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
    mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
    mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
    mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
    mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
    mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
    mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
    mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
    mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
    mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
    MPS.dll MPS 2024/04/04-23:54:54 79.ff77362 79.ff77362
    onnxruntime.dll Microsoft® Windows® Operating System
    1.17.20240223.4.8f5c79c
    opencv_world452.dll OpenCV library 4.5.2
    pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
    Plugin.dll Adobe Photoshop 2024 25.12
    PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject
    Standard Dll (64 bit) 12.0.0
    PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)
    12.0.0.14
    PSCloud.dll 1.0.0.1
    PSRes.dll Adobe Photoshop 2024 25.12
    PSViews.dll Adobe Photoshop 2024 25.12
    ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
    ssleay32.dll The OpenSSL Toolkit 1.0.2zg
    SVGRE.dll SVGRE 159.c1e92a7 159.c1e92a7
    svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
    VulcanControl.dll Vulcan Application Control Library 7.2.0.34
    VulcanMessage5.dll Vulcan Message Library 7.2.0.34
    WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
    WRServices.dll WRServices Build 18.0.1.610b254 18.0.1.610b254
    Unified Extensibility Platform uxp-7.4.1-release
    UPIC 2.6.0


    Required plugins:

    Accented Edges 25.12 - from the file “Filter Gallery.8bf”
    Adaptive Wide Angle 25.12 - from the file “Adaptive Wide Angle.8bf”
    Angled Strokes 25.12 - from the file “Filter Gallery.8bf”
    Average 25.12 - from the file “Average.8bf”
    Bas Relief 25.12 - from the file “Filter Gallery.8bf”
    BMP 25.12 - from the file “Standard MultiPlugin.8bf”
    Camera Raw 16.5 - from the file “Camera Raw.8bi”
    Camera Raw Filter 16.5 - from the file “Camera Raw.8bi”
    Chalk && Charcoal 25.12 - from the file “Filter Gallery.8bf”
    Charcoal 25.12 - from the file “Filter Gallery.8bf”
    Chrome 25.12 - from the file “Filter Gallery.8bf”
    Cineon 25.12 - from the file “Cineon.8bi”
    Clouds 25.12 - from the file “Clouds.8bf”
    Color Halftone 25.12 - from the file “Standard MultiPlugin.8bf”
    Colored Pencil 25.12 - from the file “Filter Gallery.8bf”
    Conté Crayon 25.12 - from the file “Filter Gallery.8bf”
    Craquelure 25.12 - from the file “Filter Gallery.8bf”
    Crop and Straighten Photos 25.12 - from the file “CropPhotosAuto.8li”
    Crop and Straighten Photos Filter 25.12 - from the file “Standard
    MultiPlugin.8bf”
    Crosshatch 25.12 - from the file “Filter Gallery.8bf”
    Crystallize 25.12 - from the file “Standard MultiPlugin.8bf”
    Cutout 25.12 - from the file “Filter Gallery.8bf”
    Dark Strokes 25.12 - from the file “Filter Gallery.8bf”
    De-Interlace 25.12 - from the file “Standard MultiPlugin.8bf”
    Dicom 25.12 - from the file “Dicom.8bi”
    Difference Clouds 25.12 - from the file “Clouds.8bf”
    Diffuse Glow 25.12 - from the file “Filter Gallery.8bf”
    Displace 25.12 - from the file “Standard MultiPlugin.8bf”
    Dry Brush 25.12 - from the file “Filter Gallery.8bf”
    Entropy 25.12 - from the file “statistics.8ba”
    Export Color Lookup Tables 25.12 - from the file “Export3DLUT.8be”
    Exposure X6 6.0.8 - from the file “Exposure Software Exposure X6
    Photoshop x64.8bf”
    Exposure X6 Autolayer 6.0.8 - from the file “Exposure Software Exposure
    X6 Autolayer x64.8li”
    Extrude 25.12 - from the file “Standard MultiPlugin.8bf”
    FastCore Routines 25.12 - from the file “FastCore.8bx”
    Fibers 25.12 - from the file “Standard MultiPlugin.8bf”
    Film Grain 25.12 - from the file “Filter Gallery.8bf”
    Filter Gallery 25.12 - from the file “Filter Gallery.8bf”
    Fresco 25.12 - from the file “Filter Gallery.8bf”
    Glass 25.12 - from the file “Filter Gallery.8bf”
    Glowing Edges 25.12 - from the file “Filter Gallery.8bf”
    Grain 25.12 - from the file “Filter Gallery.8bf”
    Graphic Pen 25.12 - from the file “Filter Gallery.8bf”
    Halftone Pattern 25.12 - from the file “Filter Gallery.8bf”
    Halide Bottlenecks 25.12 - from the file “HalideBottlenecks.8bx”
    HDRMergeUI 25.12 - from the file “HDRMergeUI.8bf”
    HSB/HSL 25.12 - from the file “Standard MultiPlugin.8bf”
    IFF Format 25.12 - from the file “Standard MultiPlugin.8bf”
    Ink Outlines 25.12 - from the file “Filter Gallery.8bf”
    JPEG 2000 25.12 - from the file “JPEG2000.8bi”
    Kurtosis 25.12 - from the file “statistics.8ba”
    LandscapePro 1, 11, 1, 0 - from the file “PSFilterLPLauncher64.8bf”
    Lens Blur 25.12 - from the file “Lens Blur.8bf”
    Lens Correction 25.12 - from the file “Lens Correction.8bf”
    Lens Flare 25.12 - from the file “Standard MultiPlugin.8bf”
    Liquify 25.12 - from the file “Liquify.8bf”
    Luminar AI 17.0 - from the file “LuminarAI.8bf”
    Luminar Neo 17.0 - from the file “LuminarNeo.8bf”
    Matlab Operation 25.12 - from the file “ChannelPort.8bf”
    Maximum 25.12 - from the file “statistics.8ba”
    Mean 25.12 - from the file “statistics.8ba”
    Measurement Core 25.12 - from the file “MeasurementCore.8me”
    Median 25.12 - from the file “statistics.8ba”
    Mezzotint 25.12 - from the file “Standard MultiPlugin.8bf”
    Minimum 25.12 - from the file “statistics.8ba”
    MMXCore Routines 25.12 - from the file “MMXCore.8bx”
    Mosaic Tiles 25.12 - from the file “Filter Gallery.8bf”
    Multiprocessor Support 25.12 - from the file “MultiProcessor Support.8bx”
    Neon Glow 25.12 - from the file “Filter Gallery.8bf”
    Note Paper 25.12 - from the file “Filter Gallery.8bf”
    NTSC Colors 25.12 - from the file “NTSC Colors.8bf”
    Ocean Ripple 25.12 - from the file “Filter Gallery.8bf”
    OpenEXR 25.12 - from the file “Standard MultiPlugin.8bf”
    Paint Daubs 25.12 - from the file “Filter Gallery.8bf”
    Palette Knife 25.12 - from the file “Filter Gallery.8bf”
    Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
    Patchwork 25.12 - from the file “Filter Gallery.8bf”
    Paths to Illustrator 25.12 - from the file “Standard MultiPlugin.8bf”
    PCX 25.12 - from the file “PCX.8bi”
    Photocopy 25.12 - from the file “Filter Gallery.8bf”
    Picture Package Filter 25.12 - from the file “ChannelPort.8bf”
    Pinch 25.12 - from the file “Standard MultiPlugin.8bf”
    Pixar 25.12 - from the file “Pixar.8bi”
    Plaster 25.12 - from the file “Filter Gallery.8bf”
    Plastic Wrap 25.12 - from the file “Filter Gallery.8bf”
    Pointillize 25.12 - from the file “Standard MultiPlugin.8bf”
    Polar Coordinates 25.12 - from the file “Standard MultiPlugin.8bf”
    Portable Bit Map 25.12 - from the file “PBM.8bi”
    Poster Edges 25.12 - from the file “Filter Gallery.8bf”
    Radial Blur 25.12 - from the file “Standard MultiPlugin.8bf”
    Radiance 25.12 - from the file “Radiance.8bi”
    Range 25.12 - from the file “statistics.8ba”
    Render Color Lookup Grid 25.12 - from the file “Export3DLUT.8be”
    Reticulation 25.12 - from the file “Filter Gallery.8bf”
    Ripple 25.12 - from the file “Standard MultiPlugin.8bf”
    Rough Pastels 25.12 - from the file “Filter Gallery.8bf”
    Save for Web 25.12 - from the file “Save for Web.8be”
    ScriptingSupport 25.12 - from the file “ScriptingSupport.8li”
    Shape 1.0 18.0 - from the file “Know-How Transfer Shape 1.8bf”
    Shear 25.12 - from the file “Standard MultiPlugin.8bf”
    Skewness 25.12 - from the file “statistics.8ba”
    Smart Blur 25.12 - from the file “Standard MultiPlugin.8bf”
    Smudge Stick 25.12 - from the file “Filter Gallery.8bf”
    Solarize 25.12 - from the file “Solarize.8bf”
    SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
    Spatter 25.12 - from the file “Filter Gallery.8bf”
    Spherize 25.12 - from the file “Standard MultiPlugin.8bf”
    Sponge 25.12 - from the file “Filter Gallery.8bf”
    Sprayed Strokes 25.12 - from the file “Filter Gallery.8bf”
    Stained Glass 25.12 - from the file “Filter Gallery.8bf”
    Stamp 25.12 - from the file “Filter Gallery.8bf”
    Standard Deviation 25.12 - from the file “statistics.8ba”
    StarSpikes Pro 4 4.6.12.0 - from the file “StarSpikesPro4X64.8bf”
    Sumi-e 25.12 - from the file “Filter Gallery.8bf”
    Summation 25.12 - from the file “statistics.8ba”
    Targa 25.12 - from the file “Standard MultiPlugin.8bf”
    Texturizer 25.12 - from the file “Filter Gallery.8bf”
    Tiles 25.12 - from the file “Standard MultiPlugin.8bf”
    Topaz Adjust AI 10.0 - from the file “tltopazadjustaips_x64.8bf”
    Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”
    Topaz Photo AI NO VERSION - from the file “TopazPhotoAI.8bf”
    Topaz Photo AI NO VERSION - from the file “TopazPhotoAIAutomate.8bi”
    Torn Edges 25.12 - from the file “Filter Gallery.8bf”
    TPAIApplyImageDataFilter NO VERSION - from the file
    “TopazPhotoAIApply.8bf”
    TPAIGatherImageDataFilter NO VERSION - from the file
    “TopazPhotoAIGather.8bf”
    Twirl 25.12 - from the file “Standard MultiPlugin.8bf”
    Underpainting 25.12 - from the file “Filter Gallery.8bf”
    Vanishing Point 25.12 - from the file “VanishingPoint.8bf”
    Variance 25.12 - from the file “statistics.8ba”
    VitaminBW 2 15.0 - from the file “Know-How Transfer VitaminBW 2.8bf”
    Water Paper 25.12 - from the file “Filter Gallery.8bf”
    Watercolor 25.12 - from the file “Filter Gallery.8bf”
    Wave 25.12 - from the file “Standard MultiPlugin.8bf”
    WIA Support 25.12 - from the file “WIASupport.8li”
    Wind 25.12 - from the file “Standard MultiPlugin.8bf”
    Wireless Bitmap 25.12 - from the file “WBMP.8bi”
    ZigZag 25.12 - from the file “Standard MultiPlugin.8bf”

    Optional and third party plugins: NONE


    Duplicate and Disabled plugins:

    Topaz Photo AI NO VERSION - from the file “C:\Program Files\Adobe\Adobe
    Photoshop 2024\Plug-ins\TopazPhotoAI.8bf”
    Topaz Photo AI NO VERSION - from the file “C:\Program Files\Adobe\Adobe
    Photoshop 2024\Plug-ins\TopazPhotoAIAutomate.8bi”
    TPAIApplyImageDataFilter NO VERSION - from the file “C:\Program
    Files\Adobe\Adobe Photoshop 2024\Plug-ins\TopazPhotoAIApply.8bf”
    TPAIGatherImageDataFilter NO VERSION - from the file “C:\Program
    Files\Adobe\Adobe Photoshop 2024\Plug-ins\TopazPhotoAIGather.8bf”

    Plugins that failed to load: NONE

    Unified Extensibility Platform - Extensions:

    Home Screen (Loaded) 7.8.0.20 - from the file "Required Folder"
    CmdN: 1.20.13
    UAB: 2.18.0-7
    Loaded at: 300 ms - launch time impact: 26 ms
    ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
    CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required
    Folder"
    Loaded at: 9393 ms - launch time impact: 0 ms
    CCX Sharesheet UXP (Prepared) 30.15.0.0 - from the file "Required Folder"
    In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder"
    Loaded at: 317 ms - launch time impact: 0 ms
    Content Credentials (Loaded) 0.46.0.0 - from the file "Required Folder"
    Loaded at: 8622 ms - launch time impact: 1 ms
    CC Libraries Panel (Prepared) 4.6.80.0 - from the file "C:\Program
    Files\Common
    Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\"
    CAPTURE: 2.0.41 STOCK: 4.2.4
    Neural Filters (Prepared) 1.15.0.100 - from the file "Required Folder"
    Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
    Loaded at: 9395 ms - launch time impact: 0 ms
    Photoshop Adjustments Panel (Loaded) 2.2.6.0 - from the file "Required
    Folder"
    Loaded at: 9395 ms - launch time impact: 0 ms
    Photoshop UXP Export-As (Prepared) 5.10.0.0 - from the file "Required
    Folder"
    Photoshop In App Messaging (Loaded) 4.4.22.0 - from the file "Required
    Folder"
    Loaded at: 9396 ms - launch time impact: 0 ms
    Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
    Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file
    "Required Folder"
    Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder"
    IC popup message (Loaded) 1.0.0.0
    Loaded at: 8623 ms - launch time impact: 0 ms
    Multilayer Protection (Loaded) 1.0.0.0
    Loaded at: 8623 ms - launch time impact: 0 ms
    Discover Panel (Loaded) 2407.105.0.20 - from the file "Required Folder"
    Loaded at: 9429 ms - launch time impact: 0 ms
    Scan time: 0 ms - entries: 40

    Extensions:

    Libraries 1.0.0 - from the file “C:\Program Files\Common
    Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\index.html”
    VitaminBW 2 2.0.2 - from the file “C:\Program Files (x86)\Common
    Files\Adobe\CEP\extensions\com.knowhowtransfer.vitaminbw\index.html”
    Pro Panel 1.4.0 - from the file
    “C:\Users\Julie\AppData\Roaming\Adobe\CEP\extensions\com.ProPanel.extension\index.html”
    com.adobe.capture.extension 2.0.41 - from the file “C:\Program
    Files\Common
    Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\extensions\capture\capture.html”
    Shape 1.1.0 - from the file “C:\Program Files (x86)\Common
    Files\Adobe\CEP\extensions\com.knowhowtransfer.shape\index.html”
    com.adobe.stock.panel.licensing-embedded 4.0.35 - from the file
    “C:\Program Files\Common
    Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\extensions\stock-panel-licensing\index.html”
    Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe
    Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
    Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe
    Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
    com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program
    Files\Common
    Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_4_6_80\manager.html”

    Installed TWAIN devices: NONE
    David Franzen at Work
    Adobe Employee
    Adobe Employee
    September 22, 2024

    You can find the Camera Raw GPU troubleshooting guide here:

    https://helpx.adobe.com/camera-raw/kb/acr-gpu-faq.html#troubleshoot

    If you provide detailed logs and perhaps an example of a photo with settings you were editing when the error happened, we may be able to investigate further.

    -David

    Peru Bob
    Community Expert
    Community Expert
    September 21, 2024

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Camera RAW forum so that proper help can be offered.


    Scroll down here to see a list of the forums:
    https://community.adobe.com/

    kglad
    Community Expert
    Community Expert
    September 21, 2024

    what app?

    julie_FAuthor
    Participant
    September 21, 2024

    Photoshop Adobe Camera Raw is where I am having the issue.