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Thany2
Known Participant
April 23, 2014
Question

How to install Camera RAW 8.4

  • April 23, 2014
  • 4 replies
  • 54631 views

I just downloaded Camera RAW 8.4 (from here: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5739) and installed it. There's not much to it. No real settings to do in the installer. Yet, it doesn't properly install. Photoshop CC says it's still at CR 8.3, and Lightroom still complains it needs CR 8.4 in order to edit a photo in Photoshop. It's installed, definately. The DNG Converter is working, too.

So my situation is this:

Windows 7 x64

Photoshop CC (with CR8.3, apparently)

Lightroom 5.4

Camera RAW 8.4 installed

All applications have been freshly updated about half an hour ago.

So how do I get Photoshop to use CR8.4 instead of 8.3?

    This topic has been closed for replies.

    4 replies

    J
    JL Edens
    Participant
    May 5, 2014

    I just found something that worked for me. My MacBook Pro had updated correctly with the ACR 8.4 plug-in. I noticed that the date on that plug-in was over a month newer than the one on my iMac. So I copied the one on my MacBook over to my iMac, replaced the older plug-in file with the newer one, and now Photoshop CC has the latest ACR. Here's where you find the file to replace: Library>Application support> Adobe>Plug-ins>CC>File Formats>CameraRaw plug-in. Hope that helps someone. I don't know what you do if you don't have a newer file to copy over.

    J
    JL Edens
    Participant
    April 25, 2014

    I'm having the same issue. Creative Cloud says I'm up to date in my apps. Both Bridge and PS CC say I'm up to date. But I still have ACR 8.3 and Lightrooom complains every time I export out to PS to edit that it needs 8.4. I'm not wild about the idea of uninstalling and re-installing. Surely there's a better solution

    Ashutosh.Nigam
    Adobe Employee
    Ashutosh.Nigam
    Adobe Employee
    April 25, 2014

    Please provide me with the details as mentioned in my previous post in this thread.

    Regards,

    Ashutosh

    J
    JL Edens
    Participant
    April 25, 2014

    I hope this is what you need. I see that in the Updater folder, I have one for 8.4 but it isn’t showing up in PS. I appreciate your help.

    Janice

    J
    J453
    Legend
    April 23, 2014

    It's easiest to install the correct update by simply selecting Help>Updates... from Photoshop or Bridge.

      T
      Thany2Author
      Known Participant
      April 24, 2014

      @Jeffrey that doesn't work. CC says it's up-to-date, even though CR 8.3 is reported to be installed.

      @ssprengel That one doesn't work either. The update says "This patch is not applicable for you." and more words. I took the CC version and I have Photoshop CC.

      What now?

      /edit

      Just verified, Photoshop CC says it's at version 14.2.1 x64. That's the latest. That's the one that's *supposed* to get CR 8.4, but apparently something is broken.

      /edit2

      Update from the CC program doesn't do anything either. When selecting "View Updates & Requests" from the menu it says "You have no more requests". This is confusing to say the least, because what about updates? Either way, this one doesn't update CR either. But what the hell does?

      B
      Community Expert
      Ben MCommunity Expert
      Community Expert
      April 24, 2014

      Thany, I am having the same problem as you with the updater saying everything is up to date.  I even tried contacting support and they thought it should be in the Creative Cloud Desktop app so I quit that a couple times and re-signed in but still no sign of ACR 8.4.  I really hope someone gets this figured out.

      Mac OS X 10.9.2

      Photoshop CC 14.2.1 x64

      Lightroom 5.4

      ssprengel
      ssprengel
      Inspiring
      April 23, 2014

      The link you provided is not for the Camera Raw plug-in for Photoshop, but instead is the DNG Converter which is a standalone program that is run to convert raw files to DNGs for obsolete versions of Photoshop.

      Adobe has links to Photoshop ACR downloads, here – be sure to get the one for CC and not CS6:

      http://blogs.adobe.com/crawlspace/2011/03/keeping-photoshop-up-to-date.html#notconnected

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