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J
Jo 22
Participant
June 15, 2011
Question

I can't open .CR2 files in Photoshop CS4

  • June 15, 2011
  • 2 replies
  • 30113 views

I'm unable to get the .CR2 files from my new Canon Rebel T3i to open in Photoshop CS4.  I just got this camera and I never had this problem with my old camera (Rebel Xsi).  The raw files from the Xsi will still open, but not the ones from the new camera.  Can anyone help me understand why this is happening?

Thanks,   Jo

    This topic has been closed for replies.

    2 replies

    M
    Mollysnoot
    Known Participant
    June 15, 2011

    Camera Raw 5.x (CS4) doesn't support this camera. It was released well after CS5 was; as far as I can see having done a very brief Google search, they recently added support for it with the latest current version of Camer raw (6.4/CS5).

    Your only option is to upgrade or use the DNG convertor.

    M

    Noel Carboni
    Noel Carboni
    Legend
    June 15, 2011

    Mollysnoot wrote:

    Your only option is to upgrade or use the DNG convertor.


    Just to be perfectly accurate, that would be two options. 

    To use the free Adobe DNG converter, you would download and install the very latest version then whenever you want to edit raw images you'll go through a process something like this:

    1.  Upload the .cr2 files from your camera into a folder on your hard drive.

    2.  Run the DNG Converter application and select the folder (it works on folders, not files).

    3.  Convert all the .cr2 files to .dng files.

    4.  Open the .dng files into Photoshop CS4 through the Camera Raw dialog.

    Download links:

    Adobe DNG Converter for Mac OS


    Adobe DNG Converter for Windows

    -Noel

    J
    Jo 22Author
    Participant
    June 15, 2011

    Thanks very much for the quick replies and explanation, (and the link to the dng converter).

    Jo

    F
    Fred_K_
    Known Participant
    June 15, 2011

    Hi Jo22,

    Can you tell more details.

    What do you mean with : "'I can't open".........

    What steps do you do.

    Is there an error message from PhotoShop or ACR.

    -Fred

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