I can't open the raw files from my canon 1300d!

Question

i recently obtained a new canon 1300d i took a few photos and then tried to open them in photoshop cs6 (after installing camera raw 9.1.1) and it came up with the following message;

Adobe Photoshop CS6 Extended

Photoshop cannot open this file.

if you are attempting to open a raw file from a

digital camera, make sure you have the latest

Camera Raw update installed via Help > Updates...

if the problem persists, please visit the following

link for information:

Cameras supported by Camera Raw

____________

| OK |

|____________|

John Waller · Accepted Answer

Click on the link at the bottom of your post and it shows that you need Camera Raw 9.5 or later to open Raw files from that camera.

CS6 is only compatible with Camera Raw up to version 9.1.1.

That leaves you with a couple of options:

Join the Cloud and get Photoshop CC, or
Download the free Adobe DNG converter, batch convert all 1300D Raw files to DNG format. Then open the DNG files (not the Raw files) in CS6. An extra step for you but no extra cost.
Troubleshoot Adobe Camera Raw Compatibility Photoshop Lightroom
Camera Raw: How to use Adobe DNG Converter - YouTube

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded