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Participant
January 27, 2023
Question

Images not opening and not saving correctly

  • January 27, 2023
  • 1 reply
  • 183 views

Ok I have two issues when using camera raw.

 

1. Images in camera raw will not open in photoshop when I click open. I have to go back to bridge and right click open in photoshop, once I do this the image will open again in camera raw and then when I click open it will open in photoshop. This is time consuming and very frustrating as I work with high volumes of images and I simply cannot be going through this process several times doing the workflow.

 

2. Images that are selected in camera raw to save as jpegs are not all saving. I've had 3 jobs come back to me regarding missing images in the past 4 days. The first images are not saving. In one job it was 4 images, 10 images in the next and 6 in the last one. I know that the Ideal thing to do is refernce how many files are there in the first place and how many have saved but when dealing with 1000 images (done in batches) I do not have time to be going back and forth to make sure a simole thing like saving an image is done correctly. 

 

I have the most up to date version of everything.

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1 reply

TheDigitalDog
Inspiring
January 27, 2023

Try resetting the Camera Raw preferences:
Hold down the Command key and select Photoshop > Preferences > Camera Raw (macOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).
Click Yes in the dialog that asks "Delete the Camera Raw Preferences?"
See also:
https://helpx.adobe.com/camera-raw/using/camera-raw-settings.html 

It sounds like a drive problem from what you describe (inability to save etc), you may need to check that further. Or maybe permissions. 

 

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"