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lorenzam96151778
Participating Frequently
June 7, 2020
Question

Installing DNG Converter to my Mac

  • June 7, 2020
  • 1 reply
  • 1836 views

I've downloaded the latest version of DNG Converter to my Mac and am running OS Mojave 10.14.  I can download the converter file, but it won't open.  Can you tell me what could be wrong?

 

Thanks

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1 reply

Legend
June 7, 2020

1. What is the name of the converter file you downloaded?

2. What is the exact error message or other symptom when you try to open it?

lorenzam96151778
Participating Frequently
June 9, 2020

The name of the file is: DNGConverter_12_2_1.dmg

I downloaded it from: http://download.adobe.com/pub/adobe/dng/mac/ 

 

I am able to download the file and it appears in my folder window, but when I click on it nothing happens, there is no error message. My laptop is running low on memory, not sure if this has something to do with it?

Legend
June 9, 2020

I will try to get this moved to the Camera Raw forum, we've been moved to the wrong place...

Anyway, what is your version of macOS (from About This Mac)? Please give numbers like 10.11.12, not just "up to date".