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Participating Frequently
April 29, 2023
Question

Issue loading images into PS after ACR update

  • April 29, 2023
  • 2 replies
  • 135 views

After updating Bridge, ACR and PS, I am now having a glitch in PS. However, I believe this might be an ACR issue because Photoshop will open, but my images now flash white instead of just loading. Can anyone help me figure out why my images will now not load into PS? I need to be able to edit. And yes, I have tried "restarting" the program. 

 

Attached is a screen record of what PS looks like when I try to open any image. These are RAW files that were pre-edited in Bridge/ACR, and I always open my images via this route to finish them in PS. It looks like the app updates have made this worse. 

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2 replies

Participating Frequently
April 29, 2023

Yes, this worked, thank you

TheDigitalDog
Inspiring
April 29, 2023

Try the "Deactivate Native Canvas" options in preferences, and restart: is the white gone? 

On Windows, In Windows display settings > Windows HD color, make sure that HDR is not on!

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"