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A
angelom65881300
Inspiring
October 20, 2020
Question

Latest Update

  • October 20, 2020
  • 1 reply
  • 566 views

Updated today ,10/20, and it is unusable! It was very slow uploading my latest images from camera via Bridge Photo Uploader, and I can not open them up into ACR! Also, there is no metadate shown, and when I went back into older folders, vertical images were sideways, and w/0 metatdata!

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1 reply

D
DavidLSalahi
Participating Frequently
October 21, 2020

Yes, ACR 13.0 is so slow that it is indeed unusable.

D
DavidLSalahi
Participating Frequently
October 26, 2020

I just remembered I had this same problem with the last version of Photoshop. In my case, the problem was/is a conflict between Photoshop and Acronis True Image's Active Protection feature. For this problem the fix is quick and simple.

  1. Open Acronis True Image and go to the Active Protection screen.
  2. Click on Protection Exclusions:

     

  3. Add an exclusion for Photoshop.exe:

     

That's all.

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