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enricoz51078554
enricoz51078554
Participant
September 6, 2018
Answered

Lightroom/CameraRaw.dll constantly crashing in Developer Mode

  • September 6, 2018
  • 1 reply
  • 1010 views

Mostly its crashing (reproducibly) when using sliders or doubleclick to set back a slider to 0.

Problemsignatur:

  Problemereignisname:    APPCRASH

  Anwendungsname:    lightroom.exe

  Anwendungsversion:    6.0.0.10

  Anwendungszeitstempel:    5523190c

  Fehlermodulname:    CameraRaw.dll

  Fehlermodulversion:    6.0.0.10

  Fehlermodulzeitstempel:    55231877

  Ausnahmecode:    c0000005

  Ausnahmeoffset:    0000000000008d93

  Betriebsystemversion:    6.1.7601.2.1.0.256.48

  Gebietsschema-ID:    1031

  Zusatzinformation 1:    cfc3

  Zusatzinformation 2:    cfc3123662363abb1f258a76ae645b0b

  Zusatzinformation 3:    9438

  Zusatzinformation 4:    94386051d4c3edf9268b34d09f191774

Pleae help / fix !

thx&rgds, Enrico

This topic has been closed for replies.
Correct answer Mohit Goyal

I start Lightroom - left click a photo, click developer mode, click crop-overlay and crash:

Problemsignatur:

  Problemereignisname:    APPCRASH

  Anwendungsname:    lightroom.exe

  Anwendungsversion:    6.14.0.10

  Anwendungszeitstempel:    5a2fb907

  Fehlermodulname:    CameraRaw.dll

  Fehlermodulversion:    6.14.0.10

  Fehlermodulzeitstempel:    5a2fb7cf

  Ausnahmecode:    c0000005

  Ausnahmeoffset:    0000000000052db0

  Betriebsystemversion:    6.1.7601.2.1.0.256.48

  Gebietsschema-ID:    1031

  Zusatzinformation 1:    84f9

  Zusatzinformation 2:    84f9ab2f6bb7ddfb7335414deb06a6c5

  Zusatzinformation 3:    4358

  Zusatzinformation 4:    43584003213a5a97327722c7c8882ea4


Sorry to hear that. Please try resetting the Lightroom preferences back to defaults and check if that helps.

Refer the link: How to set Lightroom Classic CC preferences

If resetting doesn't help then, you need to remove Lightroom from you machine, restart your machine and reinstall it.

Here's the download link for Lightroom 6: Download Photoshop Lightroom

Regards,

Mohit

1 reply

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
September 6, 2018

Hi enricoz,

We're really sorry for the crash issue. Please update Lightroom 6 to 6.14 version and check if that helps to fix this crash issue.

Here's the direct download link for the update: http://swupdl.adobe.com/updates/oobe/aam20/mac/AdobeLightroom-6.0/6.14/setup.dmg

Let us know the results.

Regards,

Mohit

enricoz51078554
enricoz51078554Author
Participant
September 6, 2018

It doesnt crash instantly anymore, but still...this time immediately after i did auto-rotate a picture:

Problemsignatur:

  Problemereignisname:    APPCRASH

  Anwendungsname:    lightroom.exe

  Anwendungsversion:    6.14.0.10

  Anwendungszeitstempel:    5a2fb907

  Fehlermodulname:    CameraRaw.dll

  Fehlermodulversion:    6.14.0.10

  Fehlermodulzeitstempel:    5a2fb7cf

  Ausnahmecode:    c0000005

  Ausnahmeoffset:    0000000000052db0

  Betriebsystemversion:    6.1.7601.2.1.0.256.48

  Gebietsschema-ID:    1031

  Zusatzinformation 1:    84f9

  Zusatzinformation 2:    84f9ab2f6bb7ddfb7335414deb06a6c5

  Zusatzinformation 3:    5354

  Zusatzinformation 4:    53549cd360dbcfab0f22584d3c93de0f

Mohit Goyal
Community Manager
Mohit GoyalCommunity Manager
Community Manager
September 6, 2018

Thanks for the update. Please turn off the GPU from the Lightroom preferences and check if that helps.

Go to Lightroom > Preferences > Performance tab > Uncheck the GPU > Restart Lightroom.

Regards,

Mohit

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