Skip to main content
J
jiabao36737538w0tl
Participant
October 18, 2024
Question

Mac camera raw 17 de-noise function error

  • October 18, 2024
  • 1 reply
  • 128 views

I'm using Macbook air M2 chip, when I try to de-noise a dng file, a window pops up and shows that an unknown error occured. What's weird is the estimated time becomes 5 mins, camera raw 16.4 shows only need 40 secs, I suppose this is a bug, plz review it, or what I did wrong plz help me 😞 

 

Thanks alot!

 

#enhancer #denoise 

 

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
October 25, 2024

Hey, @jiabao36737538w0tl. Welcome to the Photoshop Community. I'll help you figure this out. Please share the system information from Photoshop Help > System info > Copy and paste into a text document > Upload and attach here.

 

If you haven't already updated Camera Raw, please update Camera Raw via the Creative Cloud desktop app and check if the issue exists. Head here to learn more about what's new: https://adobe.ly/4e116o7;

 

Thanks! 
Sameer K

(Use '@mention' to tag me when you reply)

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices