Skip to main content
M
michelegranja
Known Participant
May 10, 2023
Question

Masking Unable to find people?

  • May 10, 2023
  • 1 reply
  • 658 views

Is anyone else experiencing issues with Masking in ACR, specifically regarding People? Even in images where people are CLEARLY present (viewed head-on with no other objects around them), it is either saying that it is unable to find people or it is showing the little circle that would usually have their face in it but now the circle has a random part of the image in it and the mask selects almost the entire image, not the person. I've been off work the last few days and I can't remember if I masked any people after I updated to v15.3 or not before this started. 

Happening for anyone else? Any ideas?

(iMac running Ventura 13.3.1, ACR v 15.3, Photoshop CC v24.4.1)

(Screenshots attached showing the mask preview in neon green, the full image for reference, and the icon where it would usually show his face)

This topic has been closed for replies.

1 reply

TheDigitalDog
TheDigitalDog
Inspiring
May 10, 2023

Can you upload one or more original raws to something like Dropbox so we can test? 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
M
michelegranjaAuthor
Known Participant
May 10, 2023

Thanks for the reply - it isn't my files though. I went back and pulled a RAW file that I previously used the People mask on and when I try and Create New Mask, even with the previous People mask right there and correct, a new one shows up all wonky and not accurate.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices