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Lartag
Lartag
Participating Frequently
February 12, 2019
Question

New Detail Enhancer BUG [Black DNG file]

  • February 12, 2019
  • 3 replies
  • 829 views

I tried the new detail enhancer but it gives me a completely black dng file.

File RAW: NEF

SO: Windows10 Pro 1809 #17763.292

    This topic has been closed for replies.

    3 replies

    F
    FR_71
    Participant
    February 13, 2019

    Same problem here. Windows 10 1809, Geforce GTX 660 Ti with a clean install of latest driver (418.81 whql).

    RAF, ORF, NEF files, all black.

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    February 13, 2019

    Hi All,

    It is a known issue and our engineers are aware of it, would request you all to add your vote to this issue here: Enhance Details broken - All-black preview and final render | Photoshop Family Customer Community

    Also, follow the thread for any updates on this issue.

    Regards,
    Sahil

    Motofoto
    Motofoto
    Participating Frequently
    February 13, 2019

    Same for me: Windows 10 1809 and GEFORCE GTX650 1GB with latest Nvidia driver installed.

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    February 12, 2019

    Hi Lartag,

    Sorry to hear that, could you please let us know what gpu is installed in the computer?
    Have you tried updating the graphics driver from manufacturer's website and see if it helps?

    Regards,
    Sahil

    lempinet
    lempinet
    Participating Frequently
    February 13, 2019

    Same for me, Windows and nVidia Drivers are up to date, gpu: Geforce GTX 660 Ti - file: Sony A7RII file, dng.

    Regards, Kristof

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