New function in Camera Raw (raw detail enhancement) doesn´t work

Forum|Forum|6 years ago
February 12, 2019
1 reply
723 views

If I ticked in raw converter the new function yet released, a crash report is generated.

On my PC are the latest win 10 updates. Prevoius versions of PS run properly.

It seem to be, that this a malfunction of the new update?

Regards,

Ralf

This topic has been closed for replies.

Sahil.Chawla

Adobe Employee

Hi Ralf,

Make sure that you're using the 1809 build of the Windows 10 updates.

Also here is the list of Unsupported formats for enhance detail:

Enhance Details does not apply to the following types of source images:

Non-raw files such as a JPEGs, TIFFs, and HEICs
Linear DNGs (including HDR and pano DNG images previously created inside Lightroom and Camera Raw)
DNG proxies and Smart Previews
Monochrome raw files (such as Leica M MONOCHROM)
Four-color cameras
Foveon sensor images
Fujifilm cameras with SR, EXR, or 2x4 mosaic sensors.
Canon S-RAW/M-RAW files
Nikon small raw files
Pentax Pixel Shift Resolution (PSR) files
Sony ARQ files
Video files

Regards,

Sahil

R

ralft44970665Author

Inspiring

Sahil,

on my PC is running the latest win10 version, as I already mentioned. It is 1809.

Raws are unprocessed Canon CR.2 files (full, not s- or m) out of a 5d Mark iv, which ps supported.

So, the troubleshootings you listed does not solve the issue, sorry.

Regards,

Ralf

Sahil.Chawla

Adobe Employee

Ralf, could you please let us know what graphics processor is installed in the computer?
Also, could you try updating the graphics drivers from manufacturer's website and let us know if it helps?

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