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Question

P: Import issue RAW images from Sony ZV-1A Vlog

Forum|Forum|10 months ago
March 24, 2025
4 replies
2140 views

I bought the Sony ZV-1 Vlog (point and shoot) camera and made some (RAW) pictures at home. When I tried to import them into Lightroom Classic, I get an error "Can't open file in Lightroom". I checked if the camera is compatible, Adobe site tells me it should be okay. I downloaded the latest version of Lightroom Classic on my Laptop. I also tried to import RAW pictures from my Sony A6400 and with that I had no issues. Does anyone know what to do? By the way, I have a Macbook Pro 2020.

Rikk Flohr_Photography

Community Manager

Greetings all,

A new update for the Adobe Photography products has been released. The June update contains an update for this issue.

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

Thank you for being so patient.

Rikk Flohr: Adobe Photography Org

Rikk Flohr_Photography

Community Manager

@Marielouise1492

Engineering would like to review your file, but it looks like your upload expired. Is there any chance you can share it again?

Rikk Flohr: Adobe Photography Org

M

Marielouise1492Author

Participating Frequently

And here is a link for downloading the image, since last time that worked better 🙂
https://we.tl/t-lorqlYeBOj

Rikk Flohr_Photography

Community Manager

The link does not contain a raw file. The PNG will not be of use. Can you upload a raw file?

Rikk Flohr: Adobe Photography Org

J

Jogl15

Participant

Because of the new stupid EU regulation for USB C, Sony is not allowed to sell the ZV-1 anymore because of the micro USB charging. So there is the "new" ZV-1A, where the charging with micro USB is dissabled and there is a chargingcase for the battery. Because of the new Modelname Lightroom doesn't support RAW from the "new" Camera.
Same with the A6100 and A6400 they are now A6100A and A6400A but they are already supported by Lightroom since Fabruary.
Hopefully the ZV-1A will be supported soon, the Customer Service of Adobe can't tell right now.

M

Marielouise1492Author

Participating Frequently

So if I understand it right... I basically need to wait and hope that Adobe will go and support my type of camera?

johnrellis

Legend

@Marielouise1492,

Support for a new camera from a leading manufacturer typically comes in the LR release following the release of the camera or, less frequently, the second following release. A new version of LR comes out about every 8 weeks, so we might expect to see LR 14.3 the first week of April. (I have no inside information on this, and Adobe never announces such things ahead of time.)

Meanwhile, you can use Sony's software to convert raws to TIFFs and import those into LR.

D

dj_paige

Legend

What version NUMBER of Lightroom Classic are you using? We need the version NUMBER and not words like "latest".

What is the complete EXACT word-for-word error message?

M

Marielouise1492Author

Participating Frequently

I use the Dutch version of Lightroom Classic, so I'm not sure what the error is in English. But I put in a screenshot, maybe the screen makes sense. Version 14.2 is the one on my laptop.

D

dj_paige

Legend

I cannot open file attachments. Please use the Insert Photos icon to include your screen capture in your reply.

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