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Rikk Flohr_Photography
Community Manager
Community Manager
August 10, 2020
StickyQuestion

P: New Camera Raw File Support - Requests & Information

  • August 10, 2020
  • 257 replies
  • 346089 views

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

  1. Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
  2. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

 

Note: ETAs for specific cameras are not available

 

257 replies

rmb-Photo
Participant
February 13, 2023

I am shooting RAW (RW2) files with the new Panasonic S5II (NOT S5) and this format as of Feb 13 2023 is not yet supported in either Lightroom or Photoshop.

I find it curious that a manufacturer and consumer base the size of Panasonic has not yet been seen as important enough for Adobe to work this out.

If anyone at Adobe has an update as to when this will be addressed I would sure appreciate it.

 

I mention it here, not because I think Adobe will care or comment, but as a large caution.  If you shoot a professional event with this camera and you shoot only Raw (not Raw and JPG) you will NOT be able to even see your images much less deliver them.

Again, do NOT be confused, the S5 also shot RW2 raw files, and they work fine, but something has changed and I really need help.  I have tried4 or 5 3rd-party conversion solutions and none of the work.

TheDigitalDog
Inspiring
February 13, 2023

I find it curious that a manufacturer and consumer base the size of Panasonic has not yet been seen as important enough for Adobe to work this out.

 

This (again), and in this specific case, is totally the fault of Panasonic. If you're upset, ask them why, unlike the JPEG, their raw (every raw they come up with) is proprietary, and they don't openly document the format. Or why they can't allow the output of a DNG along with the JPEG. Two openly documented file formats. Then on day one, you and everyone using a 3rd party raw converter would have access to your raw data. Now you get to wait on Adobe. And if you used another raw converter, that company too. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Participant
February 13, 2023

Je ne parviens pas à ouvrir mes raw RW2 de mon S5ii panasonic avec la dernière version lightroom

 

[moved from bugs to discussions - Mod.]

Per Berntsen
Community Expert
Community Expert
February 13, 2023
quote

I can't open my raw RW2 of my S5ii panasonic with the latest lightroom version


By @default2vpgfa8pre8o

 

This is a recently released camera, and not yet supported by Lightroom.

It will most likely be supported in an update in the near future. Impossible to say when, because Adobe does not announce updates in advance.

Participant
February 12, 2023

Camera came out last month. Everything is up to date on my MacBook Pro (2017). I tried opening it through my quick time player as well but it says "the specified URL type isn't supported" please help I am very new to these types of things. I also have the paid version of Adobe light room. 

kglad
Community Expert
Community Expert
February 12, 2023

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

Participant
February 9, 2023

I'm waiting for the update to read the new lumix s5mk2 files do you know when it will arrive?

Community Expert
February 9, 2023

The updates come every two to three months.  They are not scheduled or announced.

Participant
February 8, 2023

I'm jusing LR6 on a MacBook Pro and just bought the new Lumix S5M2 - and Lightrom does not support the RAW file coming out from the camera. I have tried to find a solution, or a 3rd party app or plugin that can help me with Lightroom.. but no luck. So - do I have to turn away from LR to be able to enjoy and adjust my images?

Community Expert
February 8, 2023

The answer is in this thread many times right above your post. The reason it is not supported yet is that Panasonic uses a propretary raw format and Adobe (and other raw engines) first have to buy the camera and profile waht it does in different light conditions before it can be supported. Were they to use an open raw forat such as dng or were they to share prerelease versions with raw converter makers, this wouldn't happen every time a new camera is released. You will have to wait until the next version of Lightroom (probably a few weeks out if history is an indicator) before you will see support for raw files from the new camera. In the mean time, convert to tiff using the camera maker's software but keep the raw files for future processing.

Participant
February 7, 2023

I have recently acquired the Lumix S5 Mark II and was saddened to see that the RW2 format is yet to be supported on Adobe software. I am currently on Mac.

I understand this is a new model so delays are understandable. I just wanted to make this posting to highlight the issue. Thanks

TheDigitalDog
Inspiring
February 7, 2023

Do let Panasonic know you are disappointed in them holding your raw data from having support for all software products (unlike the JPEG) as this delay is their fault entirely. 

Author “Color Management for Photographers" &amp; "Photoshop CC Color Management/pluralsight"
Danielle Watt
Participating Frequently
February 7, 2023

Does anyone know when Camera Raw will be updated to be able to process raw files from Panasonic Lumix s5 mark 2? It was released in January 2023 so it's still pretty new. Does it usually take a long time? I had just assumed (I shouldn't have) that the raw files would be the exact same as the previous model, the S5. And I now have a bunch of raws I can't edit, far from ideal! 

 

Can anyone recommend a workaround in the meantime? Some way of converting these Panasonic Lumix S5ii raw files to a format that is readable by Adobe? 

 

Thanks in advance? Fingers crossed... 

Sameer K
Community Manager
Community Manager
February 7, 2023

We currently don't have an ETA for the specific camera. We're aware that the compatibility of this camera is much needed.

 

Check this conversation to learn more about the usual timelines: https://community.adobe.com/t5/camera-raw-discussions/p-raw-file-support-requests-amp-information-new-camera-support/td-p/12354770

 

You can check this page in the next update for Lightroom Classic & Camera Raw to know the cameras that get added: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

Thanks!
Sameer K

Danielle Watt
Participating Frequently
February 7, 2023

Thanks for taking the time to reply Sameer, hopefully it will be in the next update (and hopefully it won't be long!)

Participant
February 6, 2023

Hi !

I just received my Panasonic S5 II. I'm happuy but... Lightroom won't open the RAW files 😞

I there anything to do or do I "just" have to wait Lightroom next update?

Any other software would open them?

Thanks

Jim Wilde
Community Expert
Community Expert
February 6, 2023

Yes, you just have to wait for an update to come along with the required raw support.

 

Participant
February 4, 2023

I can't open raw2 files from my panasonic lumix s5mk2

Jim Wilde
Community Expert
Community Expert
February 4, 2023

That camera model doesn't yet appear in the list of supported cameras: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

Presumably support will be available in a future Lightroom update.

WendyPeer
Participant
December 16, 2022

Hi Team, This camera is out allready for a month now, is there any sight on an update so we can use Lightroom Classic to work with the RAW files of this body type? Version 12.1 (update 3 days ago) isn't recognizing the RAWS.  

Thanks, kind regards Wendy

GoldingD
Legend
December 16, 2022

Yes you state RAW, but I need to ask, that was the ARW file corect?

Not, by mistake, the HEF (HEIF) raster format, correct?

 

WendyPeer
Participant
December 17, 2022

Correct! the ARW files. I haven't used HEF (HEIF) yet.