For a complete overview of camera support in Photoshop and Lightroom, visit the following article:Why doesn't my version of Photoshop or Lightroom support my camera? Make sure your version of Photoshop or Lightroom is updated for the latest camera support. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter. Note: ETAs for specific cameras are not available.

StickyQuestion

P: New Camera Raw File Support - Requests & Information

Forum|Forum|5 years ago
August 10, 2020
263 replies
346812 views

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

Note: ETAs for specific cameras are not available.

Show previous replies

J

Juan27518842hihi

Participant

Please add RAW support for the new Sony A7R V. So many of us are waiting for this.

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Rob27508579za65

Participant

Just received the NEW MODEL Sony A7R5 camera.

Trying to import some shots (ARW files) into LRC 12.0.1 with Camera Raw 15. on MacBook pro running Big Sur 11.6.8

They are not playing well.

Everything I see says it is suported and should be no problem. But, no go.

Any help is appreciated.

Thanks.

TheDigitalDog

Inspiring

Everything I see says it is suported and should be no problem. But, no go.s.
By @Rob27508579za65

Where did you see it is supported?

Start here: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Rob27508579za65

Participant

Yeah, I didn't realize there was a difference in the ARW files between camera models.

Maybe the next update will include compatability. Thanks.

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lgclar

Participant

is there a beta version of camera raw that will allow import of sony ar7 v images?

deejjjaaaa

Inspiring

there is !

tomasl51683849

Participant

When is it expected that Camera Raw (for PS and LR) will be updated to include Sony A7RV?

Arnkloev

Known Participant

Creative cloud just got updated.

Could this be a sign 🎅🙏👍

trevorm14972802

Participant

When will we see Adobe release a LR/PH update for the Sony A7RV RAW files?

dj_paige

Legend

No one can say (except for some Adobe employees, who are not allowed to say). You should check the list here each time Adobe updates the Lighroom Classic software.

D

DJ24017872hkx4

Participant

I just upgraded from the Sony A7c to the Sony A7V and the ARW files don't seem to be supported by Lightroom (or at least I can't figure what to do). I haven't had this problem on the A7c. And I also tried the Adobe DNG converted which says the ARW files aren't supported either. Any ideas?

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DJ24017872hkx4

Participant

Just as an FYI. I tried it with all the differnt forms of RAW compressed, uncompressed and with two different cards that were each freshly formated. Thanks!

Rob_Cullen

Community Expert

Adobe has not yet provided support for this Sony model. It will most likely be added to support with the next .dot release of Camera Raw for ACR, Ps, LrC, Lr, and DNG Converter, etc.

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

In the meantime- Shoot RAW+JPG and view the JPG files, or edit the ARW files in software that Sony may provide to support this camera.

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

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loco27057486xady

Inspiring

I have to laugh at the same couple of "Community Experts" regurgitating the same stock reply to every person asking when Adobe will finally make their software work for them. This thread must be great for your community reputation, building up all those Adobe points! 🤣

Meanwhile a lot of users are wasting their subscription money each month until Adobe finally deigns to support a new camera in their software. Truly a sad state of affairs.

johnrellis

Legend

When someone asks when LR will support a camera, I give them the best known information about Adobe's release policies with respect to new cameras. Would you rather that I didn't provide that information?

T Woods

Participant

Just contacted Adobe support regarding this issue and received the following super lame response: "Thank you for your patience. I checked with my leads and they informed me that an update for Camera Raw comes out every 3-4 months. The last update was in October and the next update should be available very soon [3-4 months means very soon?]! I cannot provide a concrete date for you but you should have it working in Adobe applications soon." That means thousands of Sony A7RV users (tens of thousands of users?) will not be able to process A7RV raw files for MONTHS while they meanwhile pay expensive subsription fees. My guess is that the programming required to permit processing of A7RV files is a matter of someone at Adobe spending two hours of time to write/adapt existing code. That versus the cost of all the subscribers who won't be able to process their photos. In my book that's called extraordinarily and ridiculously poor customer service. Time to find new photo processing software, perhaps with no monthly subscription?

johnrellis

Legend

"I checked with my leads and they informed me that an update for Camera Raw comes out every 3-4 months."

Support is wrong as usual. LR and Camera Raw have a new release about once every 8 weeks (not counting patch releases like LR 12.0.1). This doesn't address your other points, but it's important to have the correct information.

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LuxxArt Pictures

Participant

Wann ist ein Update für die neue Sony Alpha 7 R V geplant? Ich besitze das Modell jetzt seit dem 12.11.2022 kann aber leider damit noch nicht arbeiten, da das Raw Format noch nicht von Adobe unterstützt wird!