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Rikk Flohr_Photography
Community Manager
August 10, 2020
StickyQuestion

P: New Camera Raw File Support - Requests & Information

  • August 10, 2020
  • 1023 replies
  • 351251 views

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

  1. Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
  2. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

 

Note: ETAs for specific cameras are not available

 

1023 replies

anttir49049982
Participant
December 8, 2021

Adobe! Fix your damn software and update it to work with new cameras. Seriously, I have two Sony a7iv paper weights sitting on my shelf because you don't give a rat's butt about customer experience. Or are you willing to pay me back for every day your software doesn't work?

Erik Vos - Het Lab
Known Participant
December 8, 2021

I also can't import images from my new Sony A7iv. Although I have a subscription to the creative Cloud. I can see there are new updates for Photoshop (23.0.2) and Lightroom Classic (11.0.1), but I will have to update from Mojave (10.14.6) to Catalina (10.15) and I will lose a lot of small handy apps (like Graphic Converter!).
But, as I understand, that will still not help me with the files from my camera? Is Photoshop 23.0.2 not able to open the RAW files from the A7iv?
And the DNG converter Adobe suggests is not to be installed on OS 10.14.6 and version 13 will not open the newest RAW files. Thanks for no help with that!

john beardsworth
Community Expert
Community Expert
December 8, 2021

Not yet. As explained a few times in this thread, Adobe can't start work on supporting a new camersa until it's released, and then support comes in a reasonable time thereafter. No-one knows, but I'd expect that to be over the next month.

myedeleon
Participant
December 8, 2021

When will RAW files be supported for Sony A7M4

 

  1. Why is this valuable to you? - Because I have an A7M4 camera. 
arturod99589466
Participant
December 8, 2021

I also have a sony a7 iv camera and it would be important to know when we will be able to read the raw files.

johnrellis
Legend
December 8, 2021

@arturod99589466asks, "I also have a sony a7 iv camera and it would be important to know when we will be able to read the raw files.'

 

Though Adobe almost never announces release schedules, historically support for a new camera from a leading manufacturer is usually included in the release following the camera's announcement but sometimes in the release after that. The Sony A7 IV was announced 10/21/21.  LR releases roughly every 8 weeks, so we might expect to see LR 11.1 sometime in December.  (This is just an educated guess based on past releases over many years.)

December 7, 2021

Has anyone found more workarounds rather than shooting jpgs, converting raw to tiffs? Photoshop was updated a few days ago, but LR/CameraRaw still in a standstill.

Participant
December 7, 2021

Hi guys! At the moment, I own a Sony A7 IV and I can't open any files or import any files (Macbook Pro) of the new camera in Ps or Lr. The files do have the .arw filetype so that should not be a problem!

 

I guess the configuration of the Sony A7 IV is not yet implemented in Lr, Ps and Camera Raw...

 

 

Participant
December 7, 2021

Any idea when Lightroom will be updated to support the Raw files from the Sony A7IV?

This camera was launched a while ago now.

dj_paige
Legend
December 7, 2021

No one here as any idea. Only Adobe knows, and they never tell in advance when things will happen. So you'll just have to be patient and we'll all find out at the exact same time, when it happens.

Participant
December 6, 2021

Good evening. Is it already known when the ARW files of the new Sony Alpha 7IV can be edited in Lightroom?

john beardsworth
Community Expert
Community Expert
December 6, 2021

Updates are roughly quarterly and the last was in October, so I'd expect it in the next month or so. But anybody who knows the answer will be under an NDA and couldn't tell you.

Strobist Dude
Known Participant
December 6, 2021

It is very odd that Luminar AI does recognise A7iv ARW w/o problems and you can edit them. 

Participant
December 6, 2021

Its likely just the JPG/HEIF embeded in the RAW file, if you push/pull the sliders, they don't have the same lattitude as RAW. And my lossless compressed's resolution is off with black empty areas around the image.

danielk22692005
Participant
December 6, 2021

Die RAW-Daten von meiner Kamera Sony A7 IV können aktuell von Lightroom nicht gelesen werden. Bitte um sofortigen Update für Sony (ILCE-7M4)

Participating Frequently
December 6, 2021

When are Adobe going to release an update to support this new cameras raw files?

 

Surely Adobe get access to pre-release models so they can develop updates to support the camera files?

 

it's disheartening and very disappointing that Adobe can't t support these files right now. For anyone shooting raw this means your files are unusuable in Lightroom and Photoshop... you can convert to Tifs at 16bit but that's still not RAW.

 

Community Expert
December 6, 2021

Adobe doesn't annouce release dates for updates of their applications and which new functions or chages are availabe in the updatres or patches. So you have to be patient and wait.

Normally updates and patches are released every two months. The latest great update was released end of October so it's possible the an new update come in the next few days. But it isn't sure. 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 9 - PureRAW 6 - Topaz Photo AI
Participating Frequently
December 6, 2021

trying to be patient yes, but again it's not wrong to epect Adobe to ahead of the curve here for a better experience for their customers no? I'd be shocked if it's not on their radar that they'll have plenty of customers with Son'y new A7 iv waiting to get photos into Abdobe's products, but as of now they can't...