For a complete overview of camera support in Photoshop and Lightroom, visit the following article:Why doesn't my version of Photoshop or Lightroom support my camera? Make sure your version of Photoshop or Lightroom is updated for the latest camera support. If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter. Note: ETAs for specific cameras are not available.

Community Manager

StickyQuestion

P: New Camera Raw File Support - Requests & Information

Forum|Forum|5 years ago
August 10, 2020
263 replies
346609 views

For a complete overview of camera support in Photoshop and Lightroom, visit the following article:

Why doesn't my version of Photoshop or Lightroom support my camera?

Make sure your version of Photoshop or Lightroom is updated for the latest camera support.
If you own an older version of Photoshop or Lightroom, Adobe provides backward compatibility for the latest cameras through the FREE Adobe DNG Converter.

Note: ETAs for specific cameras are not available.

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Richard22032170c27c

Participant

Hi There

I have been shooting with my new Sony A7IV can you advise when LrC and Photoshop will be updated so that I am able to edit raw files.

Thank you.

Bert - MYS

Participating Frequently

Hi, apparently you have to wait (until when? who knows...)... I hope you are happy like me to have purchased your gear at first...

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nickpowellphotography

Participating Frequently

As others have mentioned, it could be months until the next release. If this is the case, then I would have to request a refund from Adobe for the months I am unable to edit A7iv ARW images.

I appreciate that Adobe require the camera etc, however YouTube reviewers have had the camera for months, so surely Adobe could have requested a model before general release?

Rikk Flohr_Photography

Author

Community Manager

"surely Adobe could have requested a model before general release"

Camera Manufacturers reserve the right to change specifications up until the time of shipment. Working from a prerelease version of a camera creates the potential of having to do the work multiple times - or worse - releasing support on a not-yet-finished spec and having a substandard experience.

Adobe publishes supported camera lists that are up to date. It is always wise to check the support and compatibility of your existing hardware and software with any new purchase. Research ensures you are not caught unawares.

The team is working on support for an upcoming release.

Rikk Flohr: Adobe Photography Org

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nickpowellphotography

Participating Frequently

I can understand what you say, but disagree totally, since I can open the sony a7iv raw with on1 photoraw or luminar Ai... why? May thos are to be considered better company? With better software?

Well well well... I didn't even think of trying Luminar, and it only works!! So why can Luminar do it and Adobe can't?? Thanks for the heads up @Alluring_precision154A

J

Jannick0101

Participant

I do think though, there is a pretty good chance we update will come in december. I just checked the prior releases which brought support of the a7ii, a7iii and a7r iii and all came within two months of announced of the camera or one month after the camera hitting the stores,

N

nickpowellphotography

Participating Frequently

I picked up my Sony A7iv yesterday, and I was wondering if there is anyone from the Adobe tech support team here that could let me know when we can expect a LR/Camera RAW update to support the Sony ILCE-7M4??

Many Thanks

janw16954704

Participant

Dem schliesse ich mich an!

J

Jannick0101

Participant

I would like the support for the sony a7 iv raws added to lightroom aswell. I got the camera, it works, but I practically renders it useless if I can't open or edit the raw files...

M

Marek Stachowiak

Participating Frequently

As you can see, the problem is getting bigger every day. Maybe someone from Adobe (@Rick Flohr) will write one sentence when there can be support for Sony A7IV?

I, by the way, also wrote a message to support Sony that they would also work on this topic.

Greetings, Marek

S

Skeje7

Participant

Another one waiting to be able to use the RAW files from my new Sony a7IV. Looks like we will have to wait until mid January?

S

SussexPropertyPhoto

Participant

When will adobe support Raw files from the new sony A7iiii?

Y

Yeeb_Vaj

Participant

Hi,
My raw files from Sony A7IV are not supported by any adobe program, any ideas why ? It seems to be because it's a new camera but how wasn't that anticipated by adobe teams ?
Thanks for your answers in advance

DdeGannes

Community Expert

Adobe needs to have a production issued camera model with the latest Sony firmware installed so they can produce sample files for testing profiles etc. Support will not be available until that is completed.

Updates are released ever 2.5 or 3 months on average. LrC 11 was released Oct 26th.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.

R

rainlam

Participant

Hello everyone,

I am using the Sony camera A7IV, but seems like there is an issueto import raw photo, it keeps saying ”Copy failed. Something went wrong, please try later“. I was using A7III, its perfectly fine to import both raw and jpeg.

Just wondering maybe the model is too new and Adobe has not update yet?

I am using the camera for work so this is a bit urgent if I can't import raw photo to edit 😞

TheDigitalDog

Inspiring

Do tell Sony that as their customer, you don't appreciate, like Canon, Nikon and others, holding your data prisoner. For a couple of months.

They didn't with the JPEG. Why must they with raw? Year after year.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Skeje7

Participant

I'm sorry but I don't agree, as an Adobe customer I say it to Adobe who is the one who has to hurry to have this update available. I guess Sony has its confidentiality policy and can not be giving the specifications of their new cameras until the right time to avoid being copied the strategy. Adobe on the other hand says that they release updates every three months, what is this? if they have the update they should release it immediately. The camera works perfectly, what doesn't work is Lightroom.

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