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R
RenatoNPhoto
Known Participant
August 5, 2022
Question

PC restarts when I am saving my images.

  • August 5, 2022
  • 1 reply
  • 312 views

Today after editing my photos in ACR (updated) I saved all my RAW files to Jpeg. But after saving less than 10% of them my PC restarted.  Tried to save again and it restarted again. This used to happen months ago but  without any intervention it turned back to normal. Now it is happening again. Luckily before I clicked save images (around 100) I exported XMP files so I didn't loose my entire job. After many attempts I successfully saved my images when I turned off using graphic card acceleration.

What may be happening?

My pc specs: Intel® Core™ i7-9800X CPU @ 3.80GHz

ASrock X299 Taichi XE

NVIDIA GeForce RTX 2070

64 Gb RAM.

PSU Corsair RM750x

Windows 10 Pro 64 bits

PSU RM750

 

Thank you! 

This topic has been closed for replies.

1 reply

TheDigitalDog
TheDigitalDog
Inspiring
August 5, 2022

I can't understand how ACR would do this but this can't really hurt, worth a try:

Try resetting the Camera Raw preferences:
Hold down the Command key and select Photoshop > Preferences > Camera Raw (macOS) or hold down the Ctrl key and select Edit > Preferences > Camera Raw (Windows).
Click Yes in the dialog that asks "Delete the Camera Raw Preferences?"
See also:
https://helpx.adobe.com/camera-raw/using/camera-raw-settings.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
R
RenatoNPhotoAuthor
Known Participant
October 20, 2022

Hey, I didn't reply before because it did not work. But after two ACR updates the problem is solved. Maybe they read my post.

thank you for your help!!!

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