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Shanep_wilken
Shanep_wilken
Participant
October 12, 2018
Answered

Photo not opening in camera raw [Photos appear corrupted in Camera Raw but OK in Photoshop]

Hi. my question is!!!!  when opening a photo in camera raw it appears in various thickness in colour like stripes going across the screen. When clicking open in Camera Raw, only then will the photo appear in photoshop. how do i correct this.

Thank you

Shane

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    Sahil.Chawla
    Sahil.ChawlaCorrect answer
    Adobe Employee
    October 12, 2018

    Hi Shane,

    Sorry to hear about this, could you try deselecting "Use Graphics Processor" located in Photoshop's Preferences > File handling > Camera raw preferences. and let us know if it helps?

    Regards,
    Sahil

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    2 replies

    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    October 12, 2018

    Hi Shane,

    Sorry to hear about this, could you try deselecting "Use Graphics Processor" located in Photoshop's Preferences > File handling > Camera raw preferences. and let us know if it helps?

    Regards,
    Sahil

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    Shanep_wilken
    Shanep_wilkenAuthor
    Participant
    October 17, 2018

    Hi Sahil

    Will do it now and let you know.

    Thank u

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