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Shanep_wilken
Participant
October 12, 2018
Answered

Photo not opening in camera raw [Photos appear corrupted in Camera Raw but OK in Photoshop]

  • October 12, 2018
  • 2 replies
  • 531 views

Hi. my question is!!!!  when opening a photo in camera raw it appears in various thickness in colour like stripes going across the screen. When clicking open in Camera Raw, only then will the photo appear in photoshop. how do i correct this.

Thank you

Shane

    This topic is closed to new replies. Start a new post to keep the conversation going.
    Correct answer Sahil.Chawla

    Hi Shane,

    Sorry to hear about this, could you try deselecting "Use Graphics Processor" located in Photoshop's Preferences > File handling > Camera raw preferences. and let us know if it helps?

    Regards,
    Sahil

    2 replies

    Sahil.Chawla
    Adobe Employee
    Sahil.ChawlaCorrect answer
    Adobe Employee
    October 12, 2018

    Hi Shane,

    Sorry to hear about this, could you try deselecting "Use Graphics Processor" located in Photoshop's Preferences > File handling > Camera raw preferences. and let us know if it helps?

    Regards,
    Sahil

    Shanep_wilken
    Participant
    October 17, 2018

    Hi Sahil

    Will do it now and let you know.

    Thank u