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Participant
September 26, 2020
Question

Photoshop 2020 Camera Raw V12.4 menu is black

  • September 26, 2020
  • 2 replies
  • 1290 views

Why is Camera Raw V12.4 showing a black page as the attached Screenshot? 

 

This topic has been closed for replies.

2 replies

TheDigitalDog
Inspiring
September 30, 2020

First, try disabling GPU in the preferences (Preformance). Any better?
If not, recalibrate and build a new ICC profile, the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
nikunj.m
Legend
September 30, 2020

Hi,

 

We're sorry about the trouble with Camera Raw. Would you mind telling us the macOS version you are working on?

 

You can try re-installing Camera Raw using the installer here: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

 

Please let us know if it helps!

Regards,

Nikunj