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Participant
July 2, 2025
Question

Photoshop blocked when camera raw filter is lanched

Hi,

I've been facing this problem for at least two weeks and no one has managed to solve it.

I open Photoshop and I open an image (it's the same problem with raw or jpegs), then i launch Camera Raw filter and nothing happens, but Photoshop stops to respond to commands. The only option I have is to force its arrest.

My environment:

laptop with windows 10 22h2 build 19045.5965

13th Gen Intel(R) Core(TM) i9-13900H 2.60 GHz

32 GB of RAM

NVIDIA GeForce RTX 4070 Laptop GPU with the latest driver

Photoshop 26.8.1

Latest version I tried of Camera Raw is 17.4

I've tried, with the assistance of Adobe staff several things.

I reinstalled both Photoshop and Camera Raw, I disabled the GPU or only some functions, I deleted camera raw settings and restarted, I shift+clicked lancing camera raw, nothing worked.

It works if I install version 14.5 of Camera Raw, but it's not a good solution, since I miss all new functionalities.

I've also tried with Adobe cleaner tool, removing Photoshop and Camera RAw and installing them again.

And I'm annoyed by the fact that every time i start a conversatin using the chat this inevitably ends when I have to go away and I need to start from scratch exlplainig my problem... and I am suggested to do things that I already have tried....

2 replies

Participant
July 2, 2025

Thank you. Yes, I tried also preferences reset

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Erik Bloodaxe
Legend
July 2, 2025

Have you tried a Photoshop Preferences reset?

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