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Participating Frequently
October 30, 2022
Question

Problem opening raw files from ACR to Photoshop

  • October 30, 2022
  • 2 replies
  • 314 views

Since upgrading to the 2023 versions of Bridge & Photoshop I have a problem opening files from ACR if I have used the new masking feature. It creates the new little .acr file but something isn't working. I click open and it won't. The first time I got an error message "file-format module cannot parse". I tried masking another file and it just won't open into Photoshop at all. It WILL open if I drag it from file explorer. Is there a new setting or something that I am missing? Thank you for your help.  Kc

 

PS I'm using Windows 10 on a PC. 

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2 replies

Participating Frequently
March 13, 2023

I must add that since getting a new computer running Windows 11 I have no issues!

sarift
Participant
October 30, 2022

I'm using macOS and I have the same problem.

Sft