Problem opening Samsung NX1100 SRW files in CS6 and Lightroom 4

Forum|Forum|11 years ago
March 8, 2014
2 replies
15823 views

I bought a Samsung NX1100 and want to shoot in Raw format. My CS6 Bridge and Photoshop will not open the SRW files though. I downloaded the lightroom 4 that came with the camera and that will not read the SRW files either. How do I access my SRW files?

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darrenmars

Participating Frequently

I'm having much the same problem, except I'm shooting with an EX2F. I've tried reinstalling CS6 (I have extended) and updating to the latest patches, but no go. Photoshop and Bridge can see the files, but cannot open them or draw thumbnails for them. I have also tried installing the latest version of Adobe DNG converter, I get the same result with this.

I'm on a Macbook Pro, lastest OS with latest updates.

I saw on another thread somewhere that changing the file extension from .SRW to .CRW is the fix. I tried this with a couple of files but again I am still unable to open the files.

Apparently there's a raw converter for Samsung cameras but I haven't been able to find it. which is available on the Samsung website NX200 - DOWNLOADS | SUPPORT | SAMSUNG I don't know if it converts to JPG or another RAW format yet. Hopefully the link doesn't get wiped and it's useful to someone else.

EDIT: Looks like it's a standalone RAW developer. It only outputs jpg or TIFF.

JP Hess

Inspiring

The EX2F Has been supported in Lightroom since version 4.2, and in Camera Raw since 7.2. If you truly have the current version of Camera Raw installed, and if you have Lightroom 4.2 or newer, your files should be supported. And the DNG converter should work as well. Can you tell me exactly what error messages you are receiving?

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darrenmars

Participating Frequently

Hi Jim,

In Photoshop: Could not complete your request because Photoshop does not recognise this type of file

Bridge: The file "filename.SRW" could not be opened. Preview currently does not support this raw file format

ACR: The Camera Raw settings could not be applied because there were no Camera Raw files selected or selected files were read-only

DNG Converter: The source folder does not contain any supported Camera Raw files.

In addition to my troubleshooting I have also upgraded the camera's firmware to the latest and tried with a fresh set of files while replying, but I get the same error messages as before.