problème d'accélération GPU dans camera raw 16

Forum|Forum|1 year ago
March 6, 2024
2 replies
354 views

Bonsoir,

Je suis sur Imac, de 2019 avec une AMD RADEON Pro Vega 48 et 8Go. Je ne peux plus ouvrir mes photos dans camera raw depuis photoshop. un message me dit que l'accélération de la GPU est nécéssaire, et, dans les préférences camera raw de Photoshop un message me dit que "l'acceleration graphique Camera Raw n'est pas prise en charge par votre système". Tout fonctionnait normalement avant la dernière mise à jour de CR 16 ... Que faire ???

macOS

Jeff Arola

Community Expert

The location would be in your User Library?

Is that where you looked?

Apple hides the User Library by default, so an easy way to see your User Library is to click on your desktop, then hold down the Option key while clicking on the Go menu and click Library.

I apologize in advance if you already knew that.

S

Serge35909824wdgrAuthor

Participant

Hi Jeff,

many tks for yr assistance again. Could'nt find the file, really. I downloaded CR 14,5 and replaced the 16 version; it worked. Then I reinstalled the C.R. 16 file and now it properly works. Amazing. See what happens in the future then...

best regards

Serge

Jeff Arola

Community Expert

Try from this Adobe KB

6. Check and delete the TempDisableGPU3 or TempDisableGPU2 files

https://helpx.adobe.com/camera-raw/kb/acr-gpu-faq.html

S

Serge35909824wdgrAuthor

Participant

Hi jeff,

Thanks for yr assistance. I checked my computer, and no such file (tempdisable GPU) exists ...

Kind regards

Serge

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