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davidft1203
Inspiring
May 7, 2017
Answered

Problems opening Camera RAW (RW2) files

  • May 7, 2017
  • 1 reply
  • 3178 views

I have recently upgraded from a Panasonic GX7 to a GX8 and I now cannot open the RW2 files. I have checked I have installed the latest version of Camera RAW and that the camera is supported. Any ideas, please?

This topic has been closed for replies.
Correct answer Jeff Arola

Unfortunately, pse 12 can only use up to camera raw 8.5 and your GX8 requires at least camera raw 9.1.1

Cameras supported by Camera Raw

Camera Raw plug-in and Adobe application compatibility

Are you sure you didn't download the adobe dng converter?

Anyway, unless you upgrade to pse 15, you'll need to use the adobe dng converter to convert the GX8 rw2 files to dng copies which then pse 12 should open.

Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 9.10

Camera Raw: How to use Adobe DNG Converter - YouTube

1 reply

Jeff Arola
Community Expert
Community Expert
May 7, 2017

What version of photoshop and operating system are you using?

davidft1203
Inspiring
May 7, 2017

Photoshop Elements Version 12 running on Windows 8 64 bit version

Jeff Arola
Community Expert
Jeff ArolaCommunity ExpertCorrect answer
Community Expert
May 7, 2017

Unfortunately, pse 12 can only use up to camera raw 8.5 and your GX8 requires at least camera raw 9.1.1

Cameras supported by Camera Raw

Camera Raw plug-in and Adobe application compatibility

Are you sure you didn't download the adobe dng converter?

Anyway, unless you upgrade to pse 15, you'll need to use the adobe dng converter to convert the GX8 rw2 files to dng copies which then pse 12 should open.

Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 9.10

Camera Raw: How to use Adobe DNG Converter - YouTube