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edt93917108
Participant
January 6, 2021
Question

Проблемы с ACR13 При обработке файлов *.CR2 или *.DNG

  • January 6, 2021
  • 1 reply
  • 273 views

Открываю ACR13 из Bridge. Во время коррекции геометрии (масштабирование, кадрирование, выравнивание) виснет и портит файлы *.xmp. Иногда выпадает в ошибку и не дает работать с файлом далее, пока не удалишь *.xmp. Полдня работал, потом началось. Все перезагружал, все чистил. Не помогает.

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    1 reply

    nikunj.m
    Community Manager
    nikunj.mCommunity Manager
    Community Manager
    January 8, 2021

    Hi,

     

    We're sorry about the trouble with Camera Raw. Please ensure you have all available Windows updates along with the latest drivers for your computer graphics card installed on the computer.

     

    If the issue persists, please go to the Camera Raw Preferences through the Edit menu in Bridge, then select Performance & disable the option to Use Graphics Processor. Once done, quit & relaunch both Camera Raw & Bridge to check if that helps.

    If it does, you can check out the steps here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

     

    Let us know if it helps!

    Regards,

    Nikunj

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