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david k
Inspiring
August 6, 2022
Answered

Raw Converter 14.4.... not recognizing raw files

  • August 6, 2022
  • 4 replies
  • 1649 views

I just installed the latest Adobe Raw Converter 14.4 .... I placed three raw files (.RW2) from my LumixG9 mirrorless camera in a folder, but when I select that folder, Raw Converter doesn't recognize that there are any raw files in that folder?  I did rename the files from "_1014305" to "DavidF-4305" but otherwise I didn't change the file or it's extension. 

 

Any ideas of what's going on? 

Correct answer Jeff Arola

The Aobe DNG Conerter 14.4 should work just fine on windows 11.

 

Often times it depends on how you select the folder, for example, depending on how you have your folder views/sidebar views set, you could get the "no items match your search" warning, however, the converter should still convert the files.

 

After you selected the folder with your Panasonic LUMIX G9 rw2, files did you actually run the dng converter?

4 replies

SLO Town Mike
SLO Town Mike
Participant
February 22, 2025

I struggled for hours today trying to get both Adobe DNG Converter ande Helicon Focus to open my raw Panasonic RW2 files, trying everything suggested on Google, but then stumbled on my particular solution.  Almost all of the web links emphasize to update your LR or PS to the latest version, but in my case the problem was that ADOBE DNG CONVERTER WAS AN OLDER VERSION and therefore didn't recognize my particular camera model.  So the fix was to simply download the latest version of DNG Converter and once installed, voila, problem solved!  Just always make sure that ALL of the APPS you are using are updated to the current version and many of these kind of problems will disappear.  Good luck.

H
Hannu5E09
Known Participant
October 18, 2022

Hey there! I would like to ask how this embedding is done? However, the original raw file can also be embedded in the new DNG file format, so that the manufacturer's own metadata is not lost. Best regards, Hannu5E09

Jeff Arola
Community Expert
Jeff ArolaCommunity ExpertCorrect answer
Community Expert
August 7, 2022

The Aobe DNG Conerter 14.4 should work just fine on windows 11.

 

Often times it depends on how you select the folder, for example, depending on how you have your folder views/sidebar views set, you could get the "no items match your search" warning, however, the converter should still convert the files.

 

After you selected the folder with your Panasonic LUMIX G9 rw2, files did you actually run the dng converter?

    D
    david kAuthor
    Inspiring
    August 8, 2022

    THANKS. The files were, in fact, being recognized by DNG Converter - and it converted them - but theh were just not showing up in the folder view. I'll mess with the different folder view settings - list, details, content, etc. to see if I can actually get them to show up. 

     

    Best, D. 

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    August 8, 2022

    You'll never actually see the files inside the folder using the dng converter.

     

    It is enough to just select the folder without opening to see the contents inside, which you won't see anyway using the dng converter.

    TheDigitalDog
    TheDigitalDog
    Inspiring
    August 6, 2022

    See: https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

    What is the exact name of the camera ("LumixG9 " isn't listed) I believe the camera you're referring to might be (need more clarity)? 

    Can you zip and upload one of the raws to something like Dropbox so we can try on our end to open or convert? 

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
    D
    david kAuthor
    Inspiring
    August 6, 2022

    The camera is a Panasonic LUMIX G9.  I checked on the 'cameras suppored page and it says: 

    Camera: LUMIX DC-G9file type: RW2  Raw Converter vers. 10.1

    I gather from all of this that Raw Converter should recognize and convert this file type. 

    I'm being told that the file type (RW2) is not supported as a valid file to upload here. 

    TheDigitalDog
    TheDigitalDog
    Inspiring
    August 6, 2022

    Yes, should be supported which is why now, we need to examine one of the raws that can't be opened. 

    You need to ZIP one and upload outside the forums using something like Dropbox. 

    Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
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