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pia_7597
Participant
Sep 24, 2024 4:49 PM UTC
Question

Raw photo downloads failing

Help! Read loads of stuff on this but still can't get my raw files to download on to lightroom. I'm a total rookie having just started with lightroom so any help is much appreciated. My raw files are supported by lightroom: CR2 from my Canon 1Ds Mark II. Do I need to dowload the Camera Raw plug in to make it work? Files seem to be downloading but then after a few minutes it just fails. 

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1 reply

Per Berntsen
Community Expert
Per BerntsenCommunity Expert
Community Expert
Sep 24, 2024 10:21 PM UTC

Neither the cloud based Lightroom nor Lightroom Classic use the Camera Raw plugin. They have Camera Raw integrated.

Please tell us what version of Lightroom you're using, and a moderator will move your post to the correct forum.

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