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martinsykes
Participant
February 22, 2018
Answered

Raw plug in not recognised. Where am I going wrong?

  • February 22, 2018
  • 3 replies
  • 689 views

Hi

Just reinstalled CS5 extended in new PC. All ok but it doesn't recognise RAW files from my Sony camera. Downloaded updated raw plug in which includes the camera details but it still wont recognise the RAW files. Should the plug in be incorporated into the Photoshop program in some way? I appear to be missing something

cheers Martin

    This topic has been closed for replies.
    Correct answer JP Hess

    Adobe Camera Raw 6.7 is the newest version of the plug-in that you can use with Photoshop CS5. Here is a link to the download:

    Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7 Update : Thank You

    However, your camera is not supported by that version of Camera Raw. If you want to continue using that version of Photoshop and Camera Raw then the DNG converter is your only alternative. The DNG converter should work without a problem. But you need to be aware that the converter works at the FOLDER level. When you use the DNG converter you need to choose a FOLDER containing your raw images but don't open the folder. If you open the folder then you will get the message that there are no images to convert. If you want to just convert a single image, drag/drop that single image onto the icon for the DNG converter with the converter closed.

    3 replies

    JP Hess
    JP HessCorrect answer
    Inspiring
    February 22, 2018

    Adobe Camera Raw 6.7 is the newest version of the plug-in that you can use with Photoshop CS5. Here is a link to the download:

    Adobe - Adobe Camera Raw and DNG Converter : For Windows : Camera Raw 6.7 Update : Thank You

    However, your camera is not supported by that version of Camera Raw. If you want to continue using that version of Photoshop and Camera Raw then the DNG converter is your only alternative. The DNG converter should work without a problem. But you need to be aware that the converter works at the FOLDER level. When you use the DNG converter you need to choose a FOLDER containing your raw images but don't open the folder. If you open the folder then you will get the message that there are no images to convert. If you want to just convert a single image, drag/drop that single image onto the icon for the DNG converter with the converter closed.

    Bani Verma
    Community Manager
    Bani VermaCommunity Manager
    Community Manager
    February 22, 2018

    Moving to Adobe Camera Raw​

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 22, 2018

    does your cs5 support that cr and what cr is installed and what sony camera?

    M
    martinsykesAuthor
    Participant
    February 22, 2018

    Hi I assume CR means Camera Raw? It was previously included on my last Pc but doesn't appear to be there on the new installation. I have downloaded DGN converter 10.2 from the Adobe site bit it does  not work within Photoshop. My camera is a Sony dsc - rx100m4

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    February 22, 2018

    you need cr 9.1.1 or better and, as explained in message 4, your ps is not compatible.  you need cs6 or better (or continue using the dng converters, also explained in message 4).

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