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paola-vivas
Participant
October 26, 2021
Question

The new camera RAw update today wont let me work on past projects which I have a deadline today?

  • October 26, 2021
  • 2 replies
  • 310 views

Hi, The new camera RAw update today wont let me work on past projects which I have a deadline today? says its from an unsupported camera raw version? what can I do? I was working on another project earlier on and Camera raw was impossible to use, extra slow. I am using this in a brand new computer.

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2 replies

TheDigitalDog
Inspiring
October 27, 2021

Go here, download the last version, install and finish your work. 

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html#12_x

NEVER update a piece of mission critcal software (or work on new hardware) under deadnline. 

What kind of raw files are you working with?

See below for camera support: 
https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

https://helpx.adobe.com/camera-raw/kb/why-is-my-camera-not-supported.html

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
paola-vivas
Participant
October 27, 2021

Thanks but I didn’t update it, I literally open my computer as another day,
and Adobe was updated automatically. Also this updates just work with the
latest version many default, what is this non sense --
<Personal Data Removed>

Chuck Uebele
Community Expert
Community Expert
October 28, 2021

Change your preferences in the Creati e Cloud App to not do automatic updates.

nikunj.m
Community Manager
Community Manager
October 27, 2021

Hi,

 

We're sorry about the trouble with Camera Raw. Would you mind telling us which version of macOS are you working on? Which camera were the files shot from?

 

You can try to reset the preferences of Camera Raw using the steps suggested here: https://helpx.adobe.com/camera-raw/using/camera-raw-settings.html#ResetCameraRawpreferences

 

Let us know if it helps!

Regards,

Nikunj

paola-vivas
Participant
October 27, 2021
Hi,

Big sur and canon mark 5d mark iii.

Thanks
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