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Participant
September 17, 2017
Question

Trouble installing Camera Raw 5.7 on CS4

  • September 17, 2017
  • 1 reply
  • 2580 views

I've updated my Photoshop CS4 to the latest updated version of 11.0.2.  I'm trying to install the Camera Raw 5.7 update, but I've been having some troubles.  I've tried both the automatic and manual installation, but Camera Raw 5.7 doesn't work.  I even tried to open the Camera Raw.8bi file, but I get this error message from Photoshop saying, "Could not complete your request because it is not the right kind of document."  Here's the screenshot of the error message...

Could anyone please help me with installing Camera Raw 5.7?  I would greatly appreciate it.  Thanks in advance.

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    1 reply

    John T Smith
    Community Expert
    Community Expert
    September 17, 2017

    I don't use raw, but are you sure that CS4 is compatible with that version?

    Does the raw page specifically say that it is compatible?

    You should probably ask in the raw forum - Here is the list of all Adobe forums... https://forums.adobe.com/welcome

    Participant
    September 17, 2017

    Yes.  It is compatible.

    Photoshop CS4 (October 15, 2008)

    • The most current update for Photoshop CS4 is 11.0.2.
    • The most current update of Adobe Camera Raw for Photoshop CS4 is 5.7.

    I got this info. from Update information for older versions of Adobe Photoshop

    John Waller
    Community Expert
    Community Expert
    September 18, 2017

    Which camera make and model are you using?

    In Photoshop, which version of Camera Raw is shown when you click

    Help > About Plug-Ins > Camera Raw