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May 31, 2026
Question

Unable to Download AI Model (ACR 18.3.1 and 18.3.2) - Needing reset of GPU support

  • May 31, 2026
  • 0 replies
  • 16 views

For the past few weeks, opening Camera Raw from Bridge and trying to use selection mask such as background or subject, I get the “Unable to Load AI Models” error. The fix for this is often to go into Carmera Raw Performance settings, reset GPU Support, and then restart bridge. This does allow me to use the tool/mask I was trying to use. However, every 2nd or 3rd time I open Camera Raw from Bridge, I have to do this again. Is this issue being addressed?

System is Windows 11

Edition    Windows 11 Pro
Version    25H2
Installed on    ‎10/‎16/‎2024
OS build    26200.8524
Experience    Windows Feature Experience Pack 1000.26100.315.0
 

AMD Radeon RX6800 8gb GPU w/Adrenalin Edition 26.5.2 Driver

AMD Ryzen 7 7700x

64g Ram

 

Happy to provide more details if needed.

 

-Brandon Jackson