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Colorado Ice
Colorado Ice
Participant
May 10, 2018
Answered

Unable to download Raw files from a new camera

  • May 10, 2018
  • 2 replies
  • 1389 views

I'm using PSE 12 with a recent update for Camera Raw Plug-in 10.3 and I checked to make sure that the Camera (EOS 7D Mark II) was included and it is.

Unable to download Raw files from camera to PSE----jpg files go without a problem

Bob

    This topic has been closed for replies.
    Correct answer JP Hess

    That camera requires at least Camera Raw 8.7. However, PSE 12 will only accommodate up to Camera Raw 8.5. You will either have to upgrade your software or download the latest DNG converter.

    2 replies

    JP Hess
    JP HessCorrect answer
    Inspiring
    May 10, 2018

    That camera requires at least Camera Raw 8.7. However, PSE 12 will only accommodate up to Camera Raw 8.5. You will either have to upgrade your software or download the latest DNG converter.

    Bani Verma
    Community Manager
    Bani VermaCommunity Manager
    Community Manager
    May 10, 2018

    Moving this query to Adobe Camera Raw​ community.

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